4 of 4 Remote Customer Retention Jobs in Leeds

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a strategic … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with … our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. More ❯

Role: Customer Success Manager Location: Leeds, (Home based) Contract: Permanent As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high-growth, competitive mobility technology industry. Today we serve … and talent of our people. We nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT: The Customer Success Management team (CSM) exists to understand the needs of our customer, create intimacy, adapt solutions to meet these needs and maintain strong, meaningful relationships with our customers. … is focused, available, knowledgeable and able to deploy skills independently of the Sales teams, allowing both activities to retain their integrity and put the user first. Our CSM: Create customer intimacy by proactively keeping in touch with clients Coach our customers to get value from Masternaut products and services Are responsible for monitoring, reviewing and implementing improvements to service More ❯

Manager – Remote First | £60K + Car Allowance + Bonus | Salesforce & Pardot Expert | UK Based 🚀 Are you a CRM powerhouse ready to take the reins and shape the future of customer engagement? We’re partnering with a leading brand in the lifestyle sector that’s investing heavily in digital transformation. They’re looking for a hands-on CRM Manager to … join their growing team and play a pivotal role in driving customer engagement and retention. 💼 The Role This is a remote-first opportunity (UK-based only), with monthly meet-ups in London . You’ll be the go-to expert for all things CRM, owning the roadmap, driving strategy, and delivering campaigns that make a real impact. You’ll … also have the exciting opportunity to build and lead your own team as the function scales. 🎯 What You’ll Be Doing Leading CRM strategy and execution across the customer lifecycle Owning Salesforce and Pardot platforms – this is non-negotiable Collaborating with marketing, sales, and digital teams to drive engagement and conversion Getting hands-on with data, segmentation, automation, and More ❯

are seeking a Pricing Analyst within their Renewals team, to help optimise pricing strategies for the renewal portfolio. The role will work closely with teams across Pricing, Underwriting, and Customer Retention to design and implement renewal pricing models, leveraging advanced analytics and machine learning techniques to achieve business goals. My client is headquartered in London but this … and market trends to ensure renewal pricing remains competitive and aligned with industry standards Apply predictive analytics to identify high-risk customers and recommend pricing strategies to enhance retention Perform detailed analyses of renewal performance metrics, including retention rates, loss ratios, gross written premium (GWP), and income, to identify opportunities for improvement Requirements: At least More ❯