Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
StepChange Debt Charity
Vsphere/Active Directory/Load Balancing/IP Telephony and contact centre services Experience/understanding of FCA rules and regulations along with ITIL experience is preferential but not essential You will have a proven track record in infrastructure but with a sound understanding of security (anti-virus, firewalls more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Evri
non-technical teams, engaging and participating in agile delivery squads. Experience of working with 3rd party vendors delivering IT change. Knowledge of the various ITIL Service disciplines and an understanding of how these can be applied within and outside of IT Service. Familiarity of SLAs and a basic understanding of … and active desire to drive improvements. Demonstrable experience of designing Service Models and successfully delivering these into production. Writing high quality documentation and proposals. ITIL Foundation (either V3 or v4) is desirable Why Work Here? We're constantly looking at ways to become a more inclusive and diverse employer, and more »
Employment Type: Permanent, Part Time, Work From Home
Leeds, England, United Kingdom Hybrid / WFH Options
ReCulture
Administrating the Audio/Video & Video Conferencing systems. Provide ad-hoc support for key business users. Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience of providing 2nd Line support in a Windows 10/o365 environment. An enthusiasm … Network terminology and function, Laptop/Desktop/Printer hardware. Ability to remain calm in a high-pressure environment. Demonstrable experience of working with ITIL-based processes. Strong awareness of Cyber Security Threats. Desirable: ITSM Software (Remedy, ServiceNow, Samanage). ITIL Qualifications. What You'll Receive in Return: 25 days more »
in application support and troubleshooting Prior line management experience, including conducting 1-2-1s and performance reviews Some knowledge of security standards and ITIL practices Knowledge of the following technologies: Microsoft SQL Server (essential) MS Azure Platform (essential) Knowledge of SAP 4HANA CRM (desirable) Scripting & Automation (desirable) MCSE or more »
on configuration management processes to the internal team. Process Enhancement: Drive the development and enhancement of processes surrounding configuration management. Qualifications: ITSM Expertise: Advanced ITIL certification or significant Lean/Six Sigma certification (advanced level) is required. ServiceNow Proficiency: Extensive hands-on experience with ServiceNow CMDB and related modules. Regulatory more »
Specification Qualifications Essential Degree or equivalent experience in an IT-based subject which incorporates elements of practical hardware and software support or service delivery. ITIL Service Management certification. Desirable Certification/accreditation in specific IT products or technologies, such as MS Office. Experience Essential Experience of managing an IT Service more »
and Modernisation agenda. Knowledge of the NHS National Programme for IT. A good understanding of business process re-engineering principles. Prince 2 Practitioner qualification. ITIL foundation qualification Person Specification Skills & Behaviours Essential Can work autonomously to achieve agreed objectives without reference to a manager. Excellent problem solving skills. Capable of … for the structured acceptance testing of application software Qualifications Essential Prince 2 foundation qualification. Professional or degree level qualification Desirable Prince 2 Practitioner qualification. ITIL foundation qualification ECDL Other Criteria Essential Has a thorough appreciation of the opportunities that new technology creates. Good working knowledge of Microsoft desktop suite. Highly more »
specialists if necessary. informed about the latest security threats, principles, techniques, and protocols, including new vulnerabilities, and act on them as needed. within an ITIL V3 & ISO27001 service delivery framework. stakeholder relationships effectively. to defined Service Level Agreements and Key Performance Indicators. other duties as assigned. To be considered for more »
security approaches including ISMS, risk analysis and assessments, the CIA triad, social engineering, cryptography, confidentiality issues, and incident response best practices. Operate within an ITIL V3 and ISO27001 service delivery framework. Manage relationships with stakeholders. Work to meet defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Strong more »
Who we are A Managed Security Service Provider (MSSP) with a wealth of experience gained in the Defence and Commercial sectors. We help organisations of all sizes build cyber-security capabilities and maintain compliance through practical Consulting and Managed Services. more »
Leeds, LS18, Horsforth, West Yorkshire, United Kingdom
Headway Recruitment
MS Defender), Veritas BackupExec, etc. Ability to support a wide range of desktop applications. Deploying image/software through Intune/SCCM Experience of ITIL based call management system, e.g., FreshService Basic understanding of managing hardware and software assets and control software register. Core Behavioural Skills: Confident individual with good more »
data/statistical programming languages (e.g. Python, R) Excellent written and verbal communication skills, including strong reporting and documentation skills. Relevant Degree, Microsoft or ITIL certification desirable Experience in Professional Services or Data Engineering desirable. The BI Developer will be rewarded with a challenging and stimulating role within a close more »
possess the following qualifications and skills: Ideally hold a degree in a relevant subject, or possess strong relevant technical experience Prince II Foundation (desirable) ITIL Foundation (desirable) Experience of Technical delivery/support within a complex environment Ability manage multiple priorities with frequent changes Ability to deliver complex information to more »