3 of 3 Knowledge Management Jobs in Leeds

description The Programme Information Management Officer plays a critical role in ensuring the effective management, governance, and utilisation of programme information and records. Synergy is a major programme, generating documents and other material of significant and long-term value. Synergy information includes contracts, decisions, design documents, planning material … Data Protection Acts as well as Government audit and transparency standards. Key tasks include but are not limited to: Review the Programme’s information management arrangements Review the Programme’s current information handling arrangements, implementing and delivering an improvement plan if required. Support Synergy colleagues with training and communications ...

roles or responsibilities - either delivery or technically focussed - within a professional software, systems or service team Championing Scrum and agile principles within a team Knowledge of the software lifecycle and how to apply agile methodologies to large projects Coaching and mentoring junior software developers, setting an example for them … identifying areas for improvement and training Facilitating team meetings, helping to draw thoughts and ideas from all team members Task and knowledge management tools such as Confluence, JIRA and Trello Continually looking for process improvements Bringing enthusiasm and fun to your work! It Would Be Great ...

problems that truly matter. Your Impact: What You'll Be Doing Troubleshoot and Resolve Customer Issues: Take ownership of escalations, applying deep product domain knowledge to troubleshoot issues as part of a Root Cause Analysis to ensure the core problem is identified. You'll reproduce customer issues, investigate … excellent judgment. Champion Continuous Improvement: Build strong relationships with stakeholders in Engineering and Support to drive improved customer and support outcomes. You will leverage knowledge of customer success and support teams to identify areas of the product which generate a large number of queries . This data is then ...