creating a brand-new opportunity for an Automation Support Manager to build and lead an internal automation support function from scratch. You’ll initially be hands-on with Power Platform and ServiceNow before transitioning into a strategic leadership role - defining processes, governance, and what “good service” looks like across automation support. This is an ideal step for a … Power Platform expert moving into management or an established leader ready to shape a new in-house capability from day one. Key Responsibilities: Transition automation services from third-party providers to in-house delivery Establish strong processes, governance, and documentation across automation operations Manage and support automation platforms including Power Platform and ServiceNow Deliver small-scale … quality Drive continuous improvement and cost efficiencies across automation support Key Requirements: Proven experience managing or leading automation or technical support teams Strong hands-on experience with MicrosoftPower Platform (Power Apps, PowerAutomate, Power BI) Experience with ServiceNow , including integrations and workflow management Knowledge of UiPath or similar More ❯
languages, hardware operations, and automation technologies. Hands-on experience with Intelligent Automation and Robotic Process Automation (RPA). Proven development experience in low-code platforms such as MicrosoftPower Apps, PowerAutomate, and UiPath. Experience integrating automation solutions with external data sources such as SQL and SharePoint. Experience developing and integrating with ITSM More ❯
support back in-house, setting processes, improving governance and creating a support model that actually works for the business. Early on you will be hands-on with the Power Platform and small pieces of development. As the team grows there is clear progression into leadership and ownership of standards. Key Responsibilities • Build and lead a new automation support … up processes, support workflows, documentation and governance that do not yet exist • Own the service transition from third party providers back into the business • Carry out hands-on Power Platform support and development in the early phase • Oversee ServiceNow as the core intake and integration point for automation workflows • Define what good support looks like and drive consistency … manage junior and contract resources as the function expands • Reduce reliance on external providers and deliver cost savings by moving work in-house Key Requirements • Strong hands-on Power Platform experience including Power Apps and PowerAutomate • Experience using or supporting ServiceNow, ideally including workflow or integration understanding • Comfortable working with low More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid/Remote Options
NHS Shared Business Services
Providing technical governance including code reviews and architecture standards. What youll bring: Proven experience in strategic consulting and intelligent automation delivery. Strong technical expertise in UiPath, Blue Prism, PowerAutomate, Python and Azure AI. Experience leading RPA teams, ideally within the NHS. Ability to mentor and guide developers and consultants. A proactive attitude towards emerging technologies More ❯