Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
DWP. Digital with purpose. Do you have a passion for putting user needs at the centre of design? Do you want to be part of a collaborative community of Service Designers? Can you design services end-to-end and front-to-back? We want talented, Service Designers with experience, empathy and drive. You'll lead a high-performing team of service designers to create end-to-end solutions using the latest tech and thinking. DWP delivers services to our millions of customers every day, including the most vulnerable in society. Our expert DWP Digital … modern services we provide. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Design with Purpose. Our Service Designers: Design services that have user needs at their core Understanding user behaviour and feedback is key. You More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Salt
Description I have partnered with one of the most interesting (and complex) organisations I’ve ever worked with – they are looking for a Senior Service Designer to join a hugely impactful project on a fixed-term contract basis. You will be designing an end-to-end service with … technical piece of work with an equally complex set of stakeholders. You will be working closely alongside a Senior User Researcher, the Head of ServiceDesign, and a wider non-UCD team. The project will require real-depth and expertise within ServiceDesign, not limited to … Excellent stakeholder relationship building and facilitation experience. · A broad design 'toolkit', and a pragmatic, flexible approach for how effective ServiceDesign can be delivered. · Capability across both discovery (workshopping & research) and delivery (Journey mapping, Blueprints etc) · Experience across large, diverse organisations ✳️ This is a fixed-term, salaried More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Brook Street
patients and the public can safely access their health and care information through NHS Login. About NHS Login NHS Login is a key digital service designed to provide a safe, secure, and reusable way for users to access multiple health and social care services through a single login. This … service allows individuals to prove their identity without needing to visit a GP, offering convenience and security. About the Role As an Identity Verification Administrator, you will be responsible for processing ID verification checks for NHS Login applications, ensuring security, accuracy, and compliance with strict protocols. Working as part … of a dedicated team, your role will involve: Conducting ID verification checks against targeted service levels and key performance indicators (KPIs) for security, productivity, and quality. Becoming a subject matter expert in ID verification processes , assessing approximately 300 different types of global ID documents for authenticity. Comparing ID document More ❯