Service Desk Team Lead
Leeds, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Netcompany UK Limited
to program delivery and service operations, our offerings are designed to meet diverse business needs. Job Description We are looking for an experienced Team Lead to join our rapidly developingIntelligent Service Desk team. This role will be toprovide operational leadership, alongsideanother Team Lead, for20-30staff. The … the Intelligent Service Desk team. Qualifications Key Skills/Experience/Qualifications: Minimum 3 years in an IT Service Desk with Shift Supervisor, Team Lead or Junior Manager experience. (or relevant experience as a Team Lead at Senior level within Netcompany). Must be UK National … on a consistent basis (minimum 60%) Assistingwithperformance reviews, improvement plans, and disciplinary discussions. Managing multiple priorities and workingeffectively under pressure. Initiating and driving team and service improvement activities. Fostering teamwork by setting tasks and goals for team members. Understanding service status, commercial aspects, and delivery requirements. More ❯
Employment Type: Permanent, Work From Home
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