applications. The software is broad and complex and customers require high levels of service and general software support. The support function is split into core areas including Software Support, Technical Support, and Managed Service Support. The software and technical support teams are focused on supporting the main software as it sits in their clients' own self-managed infrastructure … Service team focuses on managing the fully outsourced infrastructure setup forming part of the clients' own organization. Due to substantial new client wins, they are looking to appoint a Technical Operations Consultant who will be responsible for: Provision of a response service for technical queries related to the Managed Service and its operation. Responsibility for the completion of … Managed Service scheduled tasks defined within the Service Level Agreements. Deal directly with detailed technical support issues raised by customers and provide 2nd line technical support to the Customer Support Team. Responsibility for assessing Customer problems and accurately prioritising any follow-up actions including, where appropriate, co-ordination with the functional/technical experts. Advice and guidance More ❯
SFCC Technical Lead Contract Opportunity | Hybrid (Leeds, UK) Our client, a large global consultancy, is hiring for two experienced SFCC Technical Leads to join a leading Salesforce Commerce Cloud (SFCC) transformation programme in the retail sector. This 6-month contract role is based in Leeds and requires 3 days per week onsite (hybrid model). Contract Details: Location … implementation of Salesforce Commerce Cloud (SFCC) solutions with a focus on Progressive Web Apps (PWA) . Oversee a development team, ensuring high-quality, scalable, and performant eCommerce experiences. Perform technicalanalysis, debugging, and performance tuning. Mentor junior developers and promote knowledge sharing across the team. Manage impact assessments and delivery of high-priority enhancements . Stay up to More ❯
Senior Technical Property Claims Specialist - Global Broker Job Type: Permanent Sector: General Insurance Specialism: Claims, Commercial, Senior Appointments Location: Yorkshire & Humberside, Manchester & North West, North East & Scotland Town/City: Leeds, Manchester or Glasgow Salary range: Other Salary Description: Attractive salary and market-leading benefits Posted: 30-Apr-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-2982PC … in the country. These include clients from a wide range of industry sectors such as Automotive, Food & Beverage, Tech and Engineering, including those who pay 8-figure premiums. This Technical Team is staffed by some of the most gifted claims professionals in the market, many of whom have made the transition into broking from insurer or loss adjusting backgrounds. … client visits on occasion and, as a senior member of the team, assist with the training and development of less-experienced colleagues, as well as dealing with ad hoc technical referrals. With each loss being unique, there is no 'one-size fits all' approach to managing claims as complex as those handled by this team. For example, in some More ❯
the continuous development of Priority Intelligence Requirements (PIRs) and the associated collection plan. Ensure timely delivery of daily, weekly, and ad hoc intelligence reporting. Provide in-depth contextual threat analysis, including actor capability and intent. Maintain and improve internal documentation and reporting processes. Lead, mentor, and support a multidisciplinary team of cyber analysts. Identify and implement improvements to mature … 5+ years of experience in Threat Intelligence, Vulnerability Management, or cyber research. Strong understanding of adversary TTPs and the threat landscape, especially in CNI/Gov environments. Experience in technical incident response and cloud-based security operations. Proficiency in open-source intelligence (OSINT) and deep technical analysis. Knowledge of Windows/Linux internals, networking, and cloud platforms (e.g. More ❯
