2 of 2 Remote/Hybrid Remote Support Engineer Jobs in Leek

find the issues in their observability data, and run evals that tell them how to improve. About the Role At Braintrust, surprisingly good developer support is one of our most important strategic advantages. Our customers are developers building LLM-powered applications, and they move fast. We win by helping … them move faster. We re looking for Developer Support Engineers both mid-level and senior who are obsessed with helping developers overcome challenging technical blockers to achieve their goals. You ll troubleshoot issues, identify workarounds, ship fixes, and document your findings to help future developers move faster. This role ...

issues through to full resolution Respond to and resolve issues within agreed service-level agreements (SLAs) Work closely with Engineering and DevSecOps teams to support IAM and CPAM service offerings Identify recurring issues and contribute to automation, runbooks, and knowledge reuse to improve operational efficiency WHAT YOU BRING: Strong ...