Remote Customer Experience Jobs in Leicester

4 of 4 Remote Customer Experience Jobs in Leicester

Customer Resolutions Specialist

Leicester, Leicestershire, United Kingdom
Hybrid / WFH Options
Hastings Direct
your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Customer Resolutions Specialist page is loaded Customer Resolutions Specialist Apply locations Leicester/Hybrid time type Full time posted on Posted 6 Days Ago job requisition id Customer Resolutions Specialist - Leicester Do you have fantastic people skills? Can you deliver a great customer experience every time? If yes, we have the perfect job for you in our fantastic Leicester office, which is in the city centre and only a short walk from the train station. Working Hours/Shift Patterns: Monday to Friday 9.00 - 17.30 … Your Role: You will be responsible for investigating and resolving complaints to a high standard, ensuring that policies, practices, and regulatory procedures are adhered to. To always deliver exceptional customer service and ensure that all your customers receive a great experience. What you'll be doing: Consistently achieve all targets in line with the Key Performance Indicators for the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Data Analyst, Financial Strategy and Customer Operations

leicester, midlands, united kingdom
Hybrid / WFH Options
Iron Mountain
THE OPPORTUNITY Title: Senior Data Analyst, Financial Strategy and Customer Operations Location: UK Midlands (with occasional UK and European travel requirements) At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. … We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global … about YOU. Job summary: Iron Mountain is seeking a highly analytical and business-focused Senior Data Analyst to join our team. Reporting to the Director of Financial Strategy and Customer Operations, you will play a key part in supporting our expanding contract logistics and on-demand storage operations. This role is for a strategic thinker who can transform complex More ❯
Posted:

Business Intelligence Developer

Leicester, Leicestershire, United Kingdom
Hybrid / WFH Options
Exertis (UK) Ltd
strong team. Flogas is powered by people who want to do energy right by customers in homes and businesses all across the country. From Drivers to Technicians, Customer Experience experts to Site Managers, Engineers to Electricians, we come together as a team of experts, to do more for our customers How you'll power our business as a … ll need from you You must be an experienced data and analytics professional with a proven record in collecting, analysing, interpreting and presenting data, with at least 3 years' experience in a similar role Strong interest in learning new database technologies and working with Cloud based tools Experience in analytical software and technical solutions such as Qlik Cloud. … with colleagues across all levels Works well in a team and provides support to others Flexible approach to work and willing to work overtime during busy periods to meet customer demand What you'll get from us You matter. And at Flogas, we'll do right by you with all the benefits, support, and training you need to thrive. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Transformation Manager

Leicester, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
Hastings Direct
specific strategic and high impact projects or programmes of work for Hastings, supporting operations and commercial teams to deliver significant indemnity and operational savings and provide a market leading customer experience. By partnering closely with the relevant business leaders, you will be accountable for the design, development and deployment of one or more projects and programmes. You will be … to prioritise change to best meet the business need and to that end, you will lead a project team including process design resources, digital resources, operational delivery managers, data, CX and other resources as required to meet their goals. Job details - you'll need to have demonstrable experience in: Leading and managing end to end transformation projects and programmes … including automation and decisioning via straight through processing Once core functionality is delivered on a project, transitioning into a continuous test and learn state to optimise the commercial and customer outcomes over the long term Essential skills we would love you to have: Substantial experience in a transformational leadership role with a background in Lean Six Sigma, Agile More ❯
Employment Type: Permanent, Work From Home
Posted:
Customer Experience
Leicester
25th Percentile
£15,704
Median
£75,000
75th Percentile
£77,500
90th Percentile
£89,500