1 of 1 Remote Linux Jobs in Leicester

ll manage a team of support agents serving multiple e-commerce brands, while also overseeing the setup, maintenance, and security of internal systems and servers (across both Windows and Linux environments). This is a hands-on leadership role that combines people management, process optimisation, and technical system administration. The role is based in Leicester, with 4 days a week … quality assurance frameworks. Act as an escalation point for complex customer issues across all brands. IT & Server Infrastructure Manage and maintain internal IT systems and tools across Windows and Linux servers. Ensure system availability, backup protocols, patching, and security policies are consistently enforced. Troubleshoot infrastructure and network issues, and work with vendors or internal teams as needed. Support user access … platforms like Jira, Trello. Manage Office 365 and internal software requirements Collaborate with developers or DevOps teams to support backend processes or integrations with tools like Windows Subsystem for Linux, Git and Ansible. Cross-Functional Collaboration Coordinate with operations, engineering, and client account teams to align tech support and CX goals. Represent support and IT in leadership meetings, contributing to More ❯