Application Support Manager / Leicester Hybrid
Leicester, Leicestershire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Oliver James Associates Ltd
point for complex technical issues requiring in-depth analysis and resolution. Perform hands-on troubleshooting, root cause analysis, and issue resolution using SQL and system diagnostics tools. Design and execute test cases for application upgrades, patches, and new deployments, ensuring robust functionality. Collaborate with developers, QA, DevOps, and business … understanding of application testing methodologies , defect tracking, and release management. Demonstrated ability to investigate and resolve issues methodically and independently. Familiarity with incident management and ITSM tools (e.g., ServiceNow, JIRA). Experience working in Agile or DevOps environments is a plus. Excellent communication and leadership skills. Bachelor's … degree in Computer Science, Information Technology, or a related field (or equivalent experience). Preferred Qualifications: Experience with enterprise systems such as ERP, CRM, or custom-built applications. Exposure to scripting languages or automation tools. Knowledge of cloud platforms (AWS, Azure) and integration technologies. If this role sounds More ❯
Employment Type: Permanent
Salary: GBP Annual
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