Customer Support Analyst
- Hiring Organisation
- Eclipse IT Recruitment
- Location
- Leicester, City of Leicester, Leicestershire, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000 - £42000/annum
delivering exceptional customer service and are dedicated to ensuring the smooth functioning of their Enterprise System. They are in search of a skilled Customer Support Analyst to help address customer inquiries and issues related to their ERP. The analyst will collaborate with clients both remotely … align with your skills and capabilities, as directed by management. Serve as the primary point of contact for resolving ERP issues and delivering technical support to end users. Investigate and troubleshoot complex problems to identify effective solutions. Monitor and manage ERP incidents, ensuring timely resolution and clear communication with ...