Support Analyst Jobs in Leicestershire

1 to 25 of 26 Support Analyst Jobs in Leicestershire

Product Support Analyst (Bilingual Dutch / English)

Leicester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
to work for their strong culture, teaming with authenticity, and rewarding career opportunities! We are now hiring for a Bilingual (English/Dutch) Product Support Analyst to support their SaaS Solutions Location : UK (Remote role) Salary : £34,100 Fixed + 8% Bonus paid Quarterly (Fully attainable) +Uncapped … DUTCH/ENGLISH CLEAR CAREER PROGRESSION PLAN in this role with plenty of opportunity across the org and Annual Salary Reviews. About the Product Support Analyst (Bilingual Dutch) Reporting to a Manager of Product Support, our Product Support Analysts are the core of what we do … which is creating and delivering an incredible customer experience! As a Product Support Analyst, you are on the front lines as our customers' first point of contact, responsible for understanding and empathizing with the technical challenges they’re facing and how these challenges impact their business. Supporting our More ❯
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D365 Finance Support Analyst

Leicester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
D365 F&O Support AnalystSupport, associate, support analyst, support consultant, junior functional consultant, D365, D365FO, D365 F&O, F&O, Dynamics 365, Dynamics 365 finance & operations, ERP, Finance – UK – Remote - £35k-45k Our end user client is looking for a D365 Finance Support Analyst to provide 1st and 2nd line support. Candidates need to have previous experience in supporting the Finance modules in Dynamics 365 F&O or Dynamics AX. The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to … and develop your technical skills. Full UK Driving license Virtual job fairs Main Responsibilities: Provide specific 1st/2nd line D365 F&O software support Monitor ERP batch queues for error notifications. Manage and maintain user access lists/security around environment access. Train end users on elements of More ❯
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D365 SCM Support Analyst

Leicester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: D365 SCM Support AnalystSupport, associate, support analyst, support consultant, junior functional consultant, D365, SCM, D365SCM, D365 SCM, Dynamics 365, Dynamics 365 Supply Chain, supply chain, ERP, SupplyChain, Supply Chain Management, Production, Manufacturing – UK – Remote … 35k-45k Our end user client is looking for a D365 SCM Support Analyst to provide 1st and 2nd line support. Candidates need to have previous experience in supporting the Supply Chain Management modules of D365 F&O, or Trade & Logistics or Production in Dynamics AX2012, to be … Willingness to continue learning and develop your technical skills. Full UK Driving license Main Responsibilities: Provide specific 1st/2nd line D365 SCM software support Monitor ERP batch queues for error notifications. Manage and maintain user access lists/security around environment access. Train end users on elements of More ❯
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Information Technology Support Analyst

Hinckley, England, United Kingdom
Nicoll Curtin
UK market | Web3 | Crypto Trader | Business Development Ready to launch your IT career? We’re looking for a dynamic and eager-to-learn IT Support Analyst to join the team at a fast-growing print and decoration business based in Hinckley , operating one of the UK’s most … a junior role , ideal for someone with 6–12 months of experience who’s ready to grow fast and get broad exposure to both support and projects. About You You’re tech-savvy, curious, and a natural problem solver. You’ve got some hands-on experience with Windows … than a service desk job - you’re looking to get involved in exciting IT projects too. What You’ll Do Provide first-line IT support to users Manage user accounts, equipment setups, and basic troubleshooting (PCs, printers, networks, etc.) Work on a broad range of IT initiatives - not just More ❯
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Information Technology Support Analyst

Hinckley, England, United Kingdom
Nicoll Curtin
IT Support Analyst – Entry-Level | £27.5K | On-Site (Hinckley, Midlands) | Permanent Ready to launch your IT career? We’re looking for a dynamic and eager-to-learn IT Support Analyst to join the team at a fast-growing print and decoration business based in Hinckley , operating … a junior role , ideal for someone with 6–12 months of experience who’s ready to grow fast and get broad exposure to both support and projects. About You You’re tech-savvy, curious, and a natural problem solver. You’ve got some hands-on experience with Windows … than a service desk job - you’re looking to get involved in exciting IT projects too. What You’ll Do Provide first-line IT support to users Manage user accounts, equipment setups, and basic troubleshooting (PCs, printers, networks, etc.) Work on a broad range of IT initiatives - not just More ❯
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Information Technology Support Analyst

leicester, midlands, united kingdom
Nicoll Curtin
IT Support Analyst – Entry-Level | £27.5K | On-Site (Hinckley, Midlands) | Permanent Ready to launch your IT career? We’re looking for a dynamic and eager-to-learn IT Support Analyst to join the team at a fast-growing print and decoration business based in Hinckley , operating … a junior role , ideal for someone with 6–12 months of experience who’s ready to grow fast and get broad exposure to both support and projects. About You You’re tech-savvy, curious, and a natural problem solver. You’ve got some hands-on experience with Windows … than a service desk job - you’re looking to get involved in exciting IT projects too. What You’ll Do Provide first-line IT support to users Manage user accounts, equipment setups, and basic troubleshooting (PCs, printers, networks, etc.) Work on a broad range of IT initiatives - not just More ❯
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IT Support Analyst

Hinckley, Leicestershire, United Kingdom
Nicoll Curtin Technology
IT Support Analyst - Entry-Level | £27.5K | On-Site (Hinckley, Midlands) | Permanent This role does not offer visa sponsorship Ready to launch your IT career? We're looking for a dynamic and eager-to-learn IT Support Analyst to join the team at a fast-growing print … a junior role, ideal for someone with 6-12 months of experience who's ready to grow fast and get broad exposure to both support and projects. Ideal Candidate: 6-12 months of IT support experience Hands-on knowledge of Windows 10/11, Active Directory, and basic … networking Strong problem-solving skills and a proactive attitude Excellent communication skills for user support Eager to grow beyond service desk tasks and get involved in IT projects Key Responsibilities: Provide first-line IT support for hardware, software, and network issues Manage user accounts, equipment setups, and troubleshooting More ❯
Employment Type: Permanent
Salary: GBP 27,500 Annual
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IT Support Analyst (Law Firm)

Leicester, England, United Kingdom
JR United Kingdom
Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: *PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/… 2nd Line Support Analyst to join our London based global law firm on a permanent basis. Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk … Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. Key Responsibilities: Providing a professional and consistent level of Technology support to all staff Responding to incoming incidents More ❯
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IT Support Analyst

Leicester, England, United Kingdom
Russell
Join our Team as an IT Support Analyst Location: Leicester Salary: Competitive Hours: Mon-Fri shifts between 7:30am and 6pm About The Role As an IT Support Analyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft … of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key Responsibilities Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide technical expertise … employee awards, discounts on tech Socials: All-expenses-paid company events Development: In-House Training Academy Wellbeing: 24/7 access to mental health support, Calm App, discounted gym membership, cycle to work scheme, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who We Are Onecom More ❯
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Application Support Analyst

Leicester, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: We are looking for a proactive and detail-oriented Application Support Analyst to join our support team. In this role, you'll provide first-line technical support to end-users, assisting with application issues, data queries, and … access/configuration requests. Your ability to troubleshoot, communicate effectively, and maintain accurate support records will be key to ensuring a high-quality support experience. Key Responsibilities: Monitor and triage incoming support tickets and phone calls. Respond to and resolve first-line support issues and service … requests, escalating more complex problems as needed. Execute basic SQL queries to support data retrieval and issue resolution. Review and action system alerts and exception reports to ensure service reliability. Maintain accurate, clear documentation of support activity and troubleshooting steps in ticketing systems. Skills & Experience Required: Previous experience More ❯
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IT Support Analyst Operations (Business) Leicester

Leicester, Leicestershire, United Kingdom
Onecom
Join our Team as an IT Support Analyst Location: Leicester Salary: Competitive Hours: Mon-Fri shifts between 7:30am and 6pm About the role: As an IT Support Analyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft … of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide technical expertise … employee awards, discounts on tech Socials : All-expenses-paid company events Development : In-House Training Academy Wellbeing : 24/7 access to mental health support, Calm App, discounted gym membership, cycle to work scheme, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom More ❯
Employment Type: Permanent
Salary: GBP Annual
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Graduate Entry-Level: Support Analyst

Leicester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Exciting Career Opportunity! Join Our Growing Team as a Support Analyst! Location: Birmingham, UK (Hybrid role - Office-based with some travel to customer sites) Salary: £28,500 (rising to £30,500 after training period) Are you ready to take on a new opportunity and solve technical problems in … the world of SaaS and insurance? We're looking for a Support Analyst to join a strong and motivated team! What You'll Do: Troubleshoot and resolve customer queries and technical issues Provide advice on optimising system functionalities for users Help customers configure the system to meet their … specific business needs Build professional relationships by offering ongoing support Work with internal teams to test and enhance system performance Structured career path with regular feedback and clear targets Opportunities for growth into Senior or Lead Analyst roles Early responsibility for mentoring and guiding colleagues Who We're More ❯
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1st Line Support Analyst

Leicester, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: We are seeking a proactive and customer-focused 1st Line Support Analyst to join our IT team. The ideal candidate will be the first point of contact for technical support queries, providing efficient and effective resolution to users. … builds, and mobile device management. Knowledge of cyber security principles is desirable. Key Responsibilities: Act as the first point of contact for all IT support queries via phone, email, and ticketing system. Provide first-line support for hardware, software, and network issues. Administer and manage Microsoft 365 environments … including user account creation, license assignment, and troubleshooting. Configure, build, and deploy laptops for new users and refreshes. Manage and support mobile devices using MDM solutions (e.g., Intune, MobileIron, etc.). Escalate unresolved issues to 2nd/3rd line support teams as necessary. Document issues and resolutions clearly More ❯
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1st Line Support Analyst

Loughborough, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: We are seeking a proactive and customer-focused 1st Line Support Analyst to join our IT team. The ideal candidate will be the first point of contact for technical support queries, providing efficient and effective resolution to users. … builds, and mobile device management. Knowledge of cyber security principles is desirable. Key Responsibilities: Act as the first point of contact for all IT support queries via phone, email, and ticketing system. Provide first-line support for hardware, software, and network issues. Administer and manage Microsoft 365 environments … including user account creation, license assignment, and troubleshooting. Configure, build, and deploy laptops for new users and refreshes. Manage and support mobile devices using MDM solutions (e.g., Intune, MobileIron, etc.). Escalate unresolved issues to 2nd/3rd line support teams as necessary. Document issues and resolutions clearly More ❯
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IT/Desktop Support Analyst x 2/3 - New (REFBJ23)

Leicester, England, United Kingdom
JR United Kingdom
Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: IT/Desktop Support Analyst x 2/3 - New (REFBJ23) A high-profile organisation - recognised as the leader in its field - requires a number of IT …/Desktop Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with the ability to perform well under pressure. Punctual, good attention to detail. Excellent written and verbal communication skills. Good troubleshooting/problem solving skills. Enthusiastic to … services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. More ❯
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Fidessa Support Analyst

Leicester, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Equity Front Office Application Support – Investment Bank – London Location: London (3 Days on-site per week) Level: Mid to Senior Our client, a leading global investment bank, is looking for an experienced Application Support Analyst to join their … within the equities business, working directly with traders, middle office, and technology teams across the full trading lifecycle. What you’ll do Provide daily support for trading and post-trade workflows, particularly around booking, allocations, and commission issues Support and troubleshoot workflows in Fidessa CTAC , CTM, FIX, and … managing enhancement requests Become the go-to person for booking/allocation and settlement processes Own incidents through to resolution, contribute to UAT, and support global releases What you’ll bring Strong experience in equity trade support (cash, ETFs, swaps, etc.) Hands-on knowledge of Fidessa CTAC, FIX More ❯
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1st / 2nd Line Support Analyst

Leicestershire, United Kingdom
Big Red Recruitment Midlands Limited
Support the UK's most automated distribution centre with 1st/2nd line IT support, rollouts, and warehouse tech troubleshooting. Looking to step up in your IT support career, or bring your warehouse/automation experience into a technical setting? We are looking for an IT Support Technicians to join our client in an expanding onsite team supporting a highly automated distribution centre. You’ll be the first line of support for hardware, systems, and shift teams – a key contact when warehouse operations need IT expertise. This role is ideal for you if: You’ve … with automation vendors, or eager to learn the systems that power them. What you’ll be doing: Providing on-site 1st/2nd line support for IT systems across the warehouse Supporting rollout of new tech features and tools Logging, tracking, and escalating technical issues Communicating clearly with colleagues More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum £30,000 to £35,000
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Operations Support Analyst

Leicester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
network you want to login/join with: Location: London | Hybrid (3 days/week in-office) We’re looking for a proactive Operations Support Analyst to join a dynamic, growing team supporting key business applications and driving meaningful change across enterprise IT systems. Reporting to the Operations … platforms. About You You’re a problem-solver with a strong analytical mindset and hands-on experience in enterprise IT. You understand how to support and improve complex environments, not just react to them. You enjoy working across teams, identifying inefficiencies, and seeing your ideas through to tangible outcomes. … system/process optimisations Build dashboards and reports (SLAs, KPIs) using tools like Excel and Power BI Document internal processes and training materials to support consistent service Work closely with internal teams and external vendors, managing SLAs and service quality Support release and change management processes in line More ❯
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Application Support Analyst - £85,000 per annum - PowerShell

Leicester, England, United Kingdom
JR United Kingdom
work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: The role of the Application Support Analyst centres on delivering both technical and procedural assistance to internal teams and external stakeholders. Acting as a key point of contact for … issue resolution, the analyst will manage incidents, troubleshoot day-to-day application problems, and ensure swift resolution of outages. This position involves close collaboration with infrastructure, service desk, and broader IT teams, requiring a proactive mindset and a strong sense of ownership across all support-related responsibilities. This More ❯
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Support Analyst

Leicester, England, United Kingdom
JR United Kingdom
SaaS platform that helps insurers, brokers, and MGA’s capture real-time risk data and deliver consistent, actionable insights. Based in Rugeley, Staffordshire, we support major insurance organisations worldwide through smart risk engineering solutions. We take pride in delivering a high-quality, responsive support service to our customers. … expert guidance, managing projects, and ensuring users are trained and confident in using our software. About the Role We’re looking for a Junior Support Analyst to join our growing team. This is an ideal opportunity for someone with around 2 years’ experience in a similar role, or … a recent graduate in Computer Science or a related IT discipline. As part of our dynamic support team, you’ll work across four key areas: Respond to first-line application queries and issues Record and manage tickets via our helpdesk system Reproduce customer-reported issues in test environments Liaise More ❯
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Information Technology Support Analyst

Leicester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: IT Support Technician – 1st/2nd Line ? Exeter (Hybrid Working) I’m currently working with a leading professional services organisation based in Exeter who are looking … for a skilled and customer-focused 1st/2nd Line IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative and forward-thinking IT function. ? The Role: You … ll be responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support More ❯
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Senior/Lead IT Support Analyst - Law Firm

Leicester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
permit required: Yes col-narrow-right Job Views: 4 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: Experience as a Senior/Lead Analyst or Team Lead within a law firm is essential for this role. Job Responsibilities This position reports to a Regional IT Director or IT … Manager and provides support of desktop/laptop computer systems of a complex nature to ensure end-user productivity and efficiency. You will use advanced troubleshooting techniques in order to provide accurate, timely and creative resolutions to user and local office technology-related issues. Serve as the local team … lead for the office and provides back-up support to the Regional IT Director and/or IT Manager. Coordinates the desktop-support-related activities of team members and serves as the back-up to the Regional IT Director and/or IT Manager as needed Mentors and More ❯
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Application Support Analyst

Leicester, England, United Kingdom
Nicoll Curtin
Senior IT Applications Analyst | NEBOSH | Leicester (Hybrid 2-3 days onsite) | £35k We're looking for an experienced IT Applications professional to join a respected qualifications organisation. You'll play a key role in maintaining and improving their business-critical systems, working with technologies including SQL Server, Azure services … technical users No need to be from an educational background, but you will need: Solid SQL experience (2+ years minimum) Practical knowledge of application support best practices Clear communication skills Comfort working hybrid in Leicester (2-3 days/week) If this sounds like your level, drop me a More ❯
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Application Support Analyst

loughborough, midlands, united kingdom
Nicoll Curtin
Senior IT Applications Analyst | NEBOSH | Leicester (Hybrid 2-3 days onsite) | £35k We're looking for an experienced IT Applications professional to join a respected qualifications organisation. You'll play a key role in maintaining and improving their business-critical systems, working with technologies including SQL Server, Azure services … technical users No need to be from an educational background, but you will need: Solid SQL experience (2+ years minimum) Practical knowledge of application support best practices Clear communication skills Comfort working hybrid in Leicester (2-3 days/week) If this sounds like your level, drop me a More ❯
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PMO Support Analyst

Leicester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
committed to both personal and company growth. Role Description: We are seeking a versatile and motivated individual to join our team as a PMO Support Analyst. This unique role combines project management office (PMO) responsibilities with recruitment support functions, offering a diverse and challenging opportunity for the right … and accurate time & expense reporting across Hanover projects. Progress and track Hanover’s Statements of Work (SOWs) & Purchase Order (PO) pipeline. Provide comprehensive administrative support to the Engagement & Resource Managers. Qualifications: Proven support experience in PMO, digital contract recruitment, or IT consultancy. Understanding of digital recruitment within central More ❯
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Support Analyst
Leicestershire
25th Percentile
£25,500
Median
£29,250
75th Percentile
£33,750