2 of 2 Remote Virtual Team Jobs in Leicester

strategic partnerships and sales initiatives. The successful candidate will initially spend a few days/weeks in our client's Manchester Office to get to know the team/business etc. Afterwards, the role will be remote with car allowance and expenses paid (TBD at interview stage). This role is fluid; our client is looking More ❯

rapid value and enabling future digital business. Role overview We're looking for an IT Operations Manager to lead our Commerce Operations Team. You'll manage a team of support agents serving multiple e-commerce brands, while also overseeing the setup, maintenance, and security of internal systems and servers (across both Windows and Linux environments). … within the UK. You will report to the Managing Director. As an IT Operations Manager at Williams Commerce, you will: Customer Support Operations Lead and manage a distributed team of e-commerce customer support agents. Define KPIs, monitor performance, and drive improvements in response/resolution times and customer satisfaction. Develop and maintain SOPs, training programmes … backups, and patching). Familiarity with scripting and automation (e.g., Bash, PowerShell, Python). Experience with networking concepts (DNS, VPN, firewalls, IP management). Excellent skills in team leadership and communication, especially in remote environments. Experience in structured problem-solving and effective workload management. And in return, Williams Commerce offers: Unlimited Holiday Employee health care (after More ❯