3 of 3 Remote/Hybrid Customer Experience Jobs in Leicestershire

high-volume data, identifying trends, and turning insight into meaningful operational improvements.This Data Analyst position will focus on real-time monitoring, forecasting and analysing customer contact trends across calls, emails and case management activity. You’ll also support CRM optimisation within Microsoft Dynamics 365, helping improve how customer interactions are managed and reported.Working as a Data Analyst, you’ll collaborate closely with operational leaders, customer experience teams and technical stakeholders to deliver clear, insight-led recommendations that improve service performance and decision-making.What You’ll Be Doing As a Data Analyst, you’ll monitor real ...

Saint-Gobain brands across the UK & Ireland. This is a fantastic opportunity to join a collaborative team focused on delivering digital solutions that improve customer experience and business performance. This position is centred around software delivery - including business systems, eCommerce platforms, Salesforce enhancements, ERP replacement projects, and specialist … light and sustainable construction, committed to making the world a better home through innovation and high-performance solutions. What we're looking for: Proven experience delivering software or digital projects within IT, technology, or business transformation environments Strong project management experience with the ability to manage multiple concurrent ...

This isnt your standard support job. Youll be working at the forefront of cyber security technology, solving complex, real-world problems for a global customer base. If you want exposure to advanced systems, high-profile clients, and genuine career progression, this is an excellent opportunity. What Youll Be Doing … Microsoft environments Diagnose and troubleshoot high-impact production issues (often remotely) Collaborate directly with Development teams to deliver fixes Contribute to product improvement and customer experience Participate in an on-call rota (1 in 8 weeks) What You Bring Experience in a technical support role (software/ ...