8 of 8 Remote Customer Service Jobs in Leicestershire

A Sage 200 Support Consultant (Sage 200, Support, Sicon, Customer Service, Manufacturing) is required by a dynamic, long-established Sage solutions provider with over 40 years in the industry. A leading Sage consultancy and recognised Sage Development Partner, they are one of the largest Sage resellers in the Midlands. With a team of 28 staff and a strong … team culture with strong collaboration and exceptionally low staff turnover. To be considered, you must have: Strong Sage 200 support experience Proven experience supporting Sicon Manufacturing modules A strong customer service ethos and focus on customer success Experience working remotely with support tickets or escalations Excellent communication and troubleshooting skills This is a fully remote role, ideal … to-day you will: Work remotely to manage support tickets, troubleshoot Sage 200 and Sicon Manufacturing issues, liaise with clients to deliver fast and friendly solutions, and help improve customer success outcomes. You'll work closely with developers, consultants, and the support manager to maintain high standards of service in a collaborative and supportive environment. Role Highlights: Fully More ❯

A Sage 200 Support Consultant (Sage 200, Support, Sicon, Customer Service, Manufacturing) is required by a dynamic, long-established Sage solutions provider with over 40 years in the industry. A leading Sage consultancy and recognised Sage Development Partner, they are one of the largest Sage resellers in the Midlands. With a team of 28 staff and a strong … team culture with strong collaboration and exceptionally low staff turnover. To be considered, you must have: Strong Sage 200 support experience Proven experience supporting Sicon Manufacturing modules A strong customer service ethos and focus on customer success Experience working remotely with support tickets or escalations Excellent communication and troubleshooting skills This is a fully remote role, ideal … to-day you will: Work remotely to manage support tickets, troubleshoot Sage 200 and Sicon Manufacturing issues, liaise with clients to deliver fast and friendly solutions, and help improve customer success outcomes. You'll work closely with developers, consultants, and the support manager to maintain high standards of service in a collaborative and supportive environment. Role Highlights: Fully More ❯

creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Retail Customer Service Associate to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations More ❯

team, providing account management, technical assistance, and functional support to our customers and distributors across our range of business applications. This is a varied and rewarding role that combines customer service, problem-solving, and application knowledge. It would suit someone who enjoys helping others, has a logical and analytical mindset, and takes pride in seeing issues through to … ensuring they get the most from our software solutions. You will: Develop a strong understanding of our applications and how different customers use them in their business processes. Accept customer and distributor queries by phone or email, recording all details in our Help Desk system. Investigate and recreate reported issues, gather additional information as required, and identify possible resolutions … ensure accurate reporting and traceability. Manage small projects from initiation through to completion, coordinating internal resources and maintaining effective communication. Support ongoing improvements to help desk processes, documentation, and customer experience. What You Bring We're looking for someone who is proactive, approachable, and committed to delivering a high standard of customer service. Ideally, you'll have: Experience More ❯

business processes with platforms like Zapier to enhance efficiency. Troubleshoot, optimize, and improve AI and automation systems for better performance. Manage and enhance Envera’s internal AI systems, including customer interaction bots. Support AI project planning, ensuring smooth deployment and integration of new technologies. Stay updated on emerging AI trends and contribute ideas for new automation solutions. Demonstrate problem … cutting-edge AI solutions. Training & Development: Access to industry-leading AI tools and real-world implementation projects. Mentorship and guidance from experienced AI professionals. Exposure to AI applications in customer service, sales, and business process automation. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting More ❯

be able to adapt to working in an outdoor environment all year round. Able to follow complex work instructions using smart devices and technology. Experience in working in a customer service role. Able to prioritise in a busy work environment. Comfortable with heights up to 15m. Have held a full UK manual driving licence for at least More ❯

innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your More ❯

Facilities Service Desk Coordinator LOCATION: Wigston, LE18 2BG Hours 9am to 5pm 30-minute lunch break. (no hybrid working) About us: JCW Apleona is a reputable and well-established Building Services company specialising in M&E Engineering including commercial gas and HVAC maintenance Close working relationships with high profile clients meaning long term contracts and security Dedicated to all … boilers/burners, oil, chillers, air conditioning Operating a mobile team of mobile engineers with various skillsets across the UK Excellent reputation for delivering quality and high standards of service JCW Apleona is a leading organisation in M&E Building Maintenance, Air Conditioning and Commercial/Domestic Heating What we are looking for as a Facilities Service Desk … Coordinator: Good experience of working within an office environment. Experience of working within a service desk background is essential. Good customer services skills, well presented and articulate with a good telephone manner Experience of data entry previously would be advantageous Motivated and trustworthy Well organised with good IT and administration skills including Excel and Word. About the Facilities More ❯