6 of 6 Remote/Hybrid Customer Service Jobs in Leicestershire

high-volume data, identifying trends, and turning insight into meaningful operational improvements.This Data Analyst position will focus on real-time monitoring, forecasting and analysing customer contact trends across calls, emails and case management activity. You’ll also support CRM optimisation within Microsoft Dynamics 365, helping improve how customer interactions are managed and reported.Working as a Data Analyst, you’ll collaborate closely with operational leaders, customer experience teams and technical stakeholders to deliver clear, insight-led recommendations that improve service performance and decision-making.What You’ll Be Doing As a Data Analyst, you’ll monitor real ...

Team & Focus of the Role Our IT Service & Infrastructure team are looking for a new Systems Support Engineer to come and join the team, on a 5-month fixed term contract. Working alongside our team, you will be responsible for onsite service and support needs for employees around … onboard and off board. Communication with customers as required, keeping them informed of incident progress, notifying them of impending changes or agreed outages. Improve customer service, perception, and satisfaction. You will track, log and correct information using our ITSM tools to protect assets and components. You will maintain ...

technology we use. What you will be doing You will work with internal customers, suppliers and colleagues to deliver the highest-quality ICT Service Desk experience as well as delivering new technologies and ways of working to the organisation. You will focus on delivering great customer service … technically capable End User Services Engineer who thrives in a busy, multi-site environment. Have strong troubleshooting skills across Microsoft technologies, paired with excellent customer service and communication. Be flexible and reliable, able to work predominantly on-site while supporting hybrid ways of working. Essential criteria Full ...

reading. What's in it for you? Salary: £35,000 - £42,000 Hybrid working (typically 1 day from home) Join a well-established IT Service Provider Work across a broad Microsoft technology stack Become a key technical escalation point within the team Opportunity to mentor and support other engineers … Stable, service-focused environment Opportunity to progress into project delivery What's the role really about? This is a true 3rd line support role. Not project delivery. Not pre-sales. Not architecture. You'll be the senior technical escalation point for the service desk team, helping resolve ...

reading. What's in it for you? Salary: £35,000 - £42,000 Hybrid working (typically 1 day from home) Join a well-established IT Service Provider Work across a broad Microsoft technology stack Become a key technical escalation point within the team Opportunity to mentor and support other engineers … Stable, service-focused environment Opportunity to progress into project delivery What's the role really about? This is a true 3rd line support role. Not project delivery. Not pre-sales. Not architecture. You'll be the senior technical escalation point for the service desk team, helping resolve ...

based in the Leicestershire area. The role involves identifying and generating new sales leads, managing existing accounts, fostering strong client relationships, and delivering exceptional customer service. The Sales Account Executive will play a key role in growing the company’s customer base and driving revenue by leveraging Contona ...