4 of 4 Remote ITIL Jobs in Leicestershire

with frameworks including MITRE ATT&CK, NIST, and CIS. Strong communication, analytical, and presentation skills. Solid understanding of network traffic flows, vulnerability management, and penetration testing principles. Knowledge of ITIL processes (Incident, Problem, Change Management). Ability to work independently and thrive in a 24/7 on-call environment. Education & Experience 3-5 years' experience in the IT security More ❯

SCCM, Intune, PDQ, or similar). Strong documentation, incident management, and stakeholder engagement skills. Experience advising on IT strategy, risk, or compliance is highly desirable. Professional certifications (e.g., Microsoft, ITIL, Azure) are a strong advantage. Benefits: 25 Days Holiday + Bank Holidays Hybrid working (initially onsite, then up to 2 days WFH) Health & Wellbeing Support Ongoing professional training, certifications, and More ❯

service. Excellent written and verbal communication skills. Ability to manage and prioritise workload effectively in a busy environment. Proactive, solution-oriented mindset with a willingness to learn. Familiarity with ITIL frameworks is advantageous but not required. Why Apply? This role is ideal for candidates looking to start or further their career in IT support within a supportive team environment, offering More ❯

knowledge of Windows OS/server platforms, networking, VPNs, and mobile devices Exposure to Linux, OS X, virtualisation technologies (e.g. VMware), Azure/AWS, and backup solutions Familiarity with ITIL frameworks and process-driven support environments Excellent troubleshooting, communication, and documentation skills Ability to manage multiple cases, mentor junior staff, and work collaboratively within a team Degree in Computer Science … Desktop Support Engineer/2nd Line Support/1st Line Support/Windows Server/Microsoft Azure/VMware/Linux/Networking/VPN/Cloud Support/ITIL/Office 365/Active Directory/AWS/Backup Solutions/Computer Science/Information Technology/Engineering More ❯