8 of 8 Remote Microsoft 365 Jobs in Leicestershire

all incoming support requests (phone, email, chat, ticketing) are managed efficiently and within SLA targets. Technical Leadership: Act as a go-to expert for Microsoft environments (Azure, Active Directory, Intune, Microsoft 365) and provide support on Cisco networking. Incident & Escalation: Take ownership of critical incidents, lead … Contribute to internal documentation and team training initiatives; support wider IT projects as needed. Key Requirements: Strong experience in technical IT support, particularly in Microsoft-focused environments. Solid knowledge of Cisco networking, including switches, firewalls, and VPNs. Previous experience leading or mentoring IT support teams. Proven ability to meet More ❯

all incoming support requests (phone, email, chat, ticketing) are managed efficiently and within SLA targets. Technical Leadership: Act as a go-to expert for Microsoft environments (Azure, Active Directory, Intune, Microsoft 365) and provide support on Cisco networking. Incident & Escalation: Take ownership of critical incidents, lead … Contribute to internal documentation and team training initiatives; support wider IT projects as needed. Key Requirements: Strong experience in technical IT support, particularly in Microsoft-focused environments. Solid knowledge of Cisco networking, including switches, firewalls, and VPNs. Previous experience leading or mentoring IT support teams. Proven ability to meet More ❯

all incoming support requests (phone, email, chat, ticketing) are managed efficiently and within SLA targets. Technical Leadership: Act as a go-to expert for Microsoft environments (Azure, Active Directory, Intune, Microsoft 365) and provide support on Cisco networking. Incident & Escalation: Take ownership of critical incidents, lead … Contribute to internal documentation and team training initiatives; support wider IT projects as needed. Key Requirements: Strong experience in technical IT support, particularly in Microsoft-focused environments. Solid knowledge of Cisco networking, including switches, firewalls, and VPNs. Previous experience leading or mentoring IT support teams. Proven ability to meet More ❯

all incoming support requests (phone, email, chat, ticketing) are managed efficiently and within SLA targets. Technical Leadership: Act as a go-to expert for Microsoft environments (Azure, Active Directory, Intune, Microsoft 365) and provide support on Cisco networking. Incident & Escalation: Take ownership of critical incidents, lead … Contribute to internal documentation and team training initiatives; support wider IT projects as needed. Key Requirements: Strong experience in technical IT support, particularly in Microsoft-focused environments. Solid knowledge of Cisco networking, including switches, firewalls, and VPNs. Previous experience leading or mentoring IT support teams. Proven ability to meet More ❯

all incoming support requests (phone, email, chat, ticketing) are managed efficiently and within SLA targets. Technical Leadership: Act as a go-to expert for Microsoft environments (Azure, Active Directory, Intune, Microsoft 365) and provide support on Cisco networking. Incident & Escalation: Take ownership of critical incidents, lead … Contribute to internal documentation and team training initiatives; support wider IT projects as needed. Key Requirements: Strong experience in technical IT support, particularly in Microsoft-focused environments. Solid knowledge of Cisco networking, including switches, firewalls, and VPNs. Previous experience leading or mentoring IT support teams. Proven ability to meet More ❯

maintenance, and management of backup and recovery solutions Operating Systems and Virtualization: Linux, MS Windows Server, Virtualization platforms (Hyper-V, VMware) Microsoft Office 365 Scripting languages & Automation tools Backup and recovery solutions (Asigra DS-User, Veeam, Acronis) Network monitoring tools (PRTG) Antivirus & Endpoint Detection and Response Web More ❯

maintenance, and management of backup and recovery solutions Operating Systems and Virtualization: Linux, MS Windows Server, Virtualization platforms (Hyper-V, VMware) Microsoft Office 365 Scripting languages & Automation tools Backup and recovery solutions (Asigra DS-User, Veeam, Acronis) Network monitoring tools (PRTG) Antivirus & Endpoint Detection and Response Web More ❯

thinking skills Exceptional telephone communication skills, with a customer-focused approach Effective and proactive problem-solving skills Strong attention to detail Working experience with Microsoft Office/365, particularly Microsoft Excel Energy/Utilities Industry experience is desirable, however not essential. Ultimately, we're looking for More ❯