2 of 2 Remote/Hybrid Microsoft 365 Jobs in Leicestershire

contact for internal users. You’ll: Log, prioritise, and troubleshoot a wide range of issues Support technologies across Azure Cloud, CISCO networking, telephony, M365, and much more Take more ownership of the calls you pick up, seeing issues through, not passing them off Escalate intelligently to 2nd and 3rd line … experience in a busy IT Helpdesk/1st Line Support role Confident communication and strong customer service skills Experience with Windows 10/11, Microsoft 365, Active Directory, MS Office A basic understanding of TCP/IP and networking ITIL awareness The setup: It’s an onsite ...

Management (EMM) What you need to succeed In depth experience Unified Comms, ideally in a public sector organisation Demonstrable experience in messaging, Exchange and O365 Demonstrable experience and understanding of secure email gateways Strong understanding of email routing Ability to demonstrate awareness of end to end Unified Comms stack … ability to manage the life cycle and become an expert in your tech stack Knowledge of Microsoft, Oracle, Solaris, Linux and VMWare is advantageous. Strong desire to future proof perimeter security against future threats Ability to mentor and knowledge share There will be occasional out of hours requirements ...