Complaints Insight Specialist
- Hiring Organisation
- Capital One UK
- Location
- Loughborough, Leicestershire, UK
- Employment Type
- Full-time
close partnership with internal stakeholders Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs Manage and enhance our complaints ...