Business Change Project Manager
Leicestershire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Pontoon
exciting opportunity to make a significant impact on customer experience projects within a rapidly evolving environment. Job Purpose: In this role, you will take accountability for the development, management, and delivery of complex, customer-focused projects. Reporting directly to the Lead Project Manager, you will ensure that all initiatives are delivered successfully, meeting time, quality, budget, and benefit … all project milestones are achieved or exceeded and establish robust project governance and control processes. Provide regular status reports to key stakeholders, including accurate financial forecasting and risk management data. Integrate activities across multiple projects to support the organisation's vision and strategic goals. Develop structured project management plans, stakeholder maps, and communication plans to advocate … smooth adoption. Collect feedback mechanisms to support the project and drive customer and stakeholder satisfaction through proactive engagement. Knowledge, Experience and Technical Know-How: Proven experience in project/programme management within a customer service-focused industry, ideally in the energy sector. Experience leading large, complex programmes, enabling teams to operate effectively in a fast-paced environment. More ❯
Employment Type: Contractor
Rate: £450 - £500 per day
Posted: