3 of 3 Service Management Jobs in Leicestershire

organisation, taking ownership of a newly created role as part of a wider ITSM restructure. This position offers the chance to shape how Configuration Management is delivered, governed, and championed across a complex enterprise environment. As the IT Configuration Manager, you'll play a key role in managing … enhancing the Configuration Management Database (CMDB), ensuring data quality, governance, and alignment with wider business goals. You'll work closely with ServiceNow specialists, Service Management, and senior technology stakeholders - including the CTO, Service Owners, and the Head of Infrastructure - to embed practical ITIL processes and ensure ...

line support expert for SharePoint Online, resolving complex technical issues and providing escalation support. Implement and maintain governance frameworks, including permissions management, lifecycle policies, and compliance configurations. Collaborate with security and compliance teams to ensure SharePoint aligns with Microsoft Purview policies (e.g., retention labels, DLP, sensitivity labels). Design … reporting. Maintain high-quality documentation, technical runbooks, and knowledge base articles. Mentor junior engineers and contribute to internal capability development. Participate in change management and technical design discussions for new SharePoint services and enhancements. About You Required Skills & Experience: Proven experience in SharePoint Online development and administration. Strong understanding ...

line support expert for SharePoint Online, resolving complex technical issues and providing escalation support. Implement and maintain governance frameworks, including permissions management, lifecycle policies, and compliance configurations. Collaborate with security and compliance teams to ensure SharePoint aligns with Microsoft Purview policies (e.g., retention labels, DLP, sensitivity labels). Design … reporting. Maintain high-quality documentation, technical runbooks, and knowledge base articles. Mentor junior engineers and contribute to internal capability development. Participate in change management and technical design discussions for new SharePoint services and enhancements. About You – Required Skills & Experience: Proven experience in SharePoint Online development and administration. Strong understanding ...