2 of 2 Remote Trend Analysis Jobs in Leicestershire

Strategy, aimed at improving customer journeys. Create a sustainable model to share insights on diverse customer groups, engaging stakeholders across Customer Excellence, Connections, and Field Operations. Conduct stakeholder sentiment analysis related to customer journey enhancements. Represent the organisation externally in discussions that generate customer insights, relaying findings back into the business. analyse employee and operational data to identify satisfaction … drivers and root causes of dissatisfaction. Monitor and interpret various customer feedback to inform operational teams and contribute to the Customer Strategy. Conduct trend analysis on customer queries and complaints to provide actionable insights. Communicate key customer insights to relevant teams, identifying opportunities for process improvements. Address data challenges by collaborating with the IT&D team to ensure … insights. optimise customer feedback survey design for maximum engagement and actionable insights. Knowledge, Experience, and Skills Required: Proven analytical capabilities with a strong background in statistical modelling and stakeholder analysis, preferably in marketing or sales. Proficient in programming languages such as Python or SQL and experienced with CRM systems and Excel. Familiarity with data visualisation tools like QuickSight or More ❯

improve our services. In this role, you will work with the ICT Quality Team to ensure robust testing pre-release of all reports and related dashboards, whilst performing statistical analysis, data mining and retrieval processes on large amounts of data to identify trends and provide in-depth insights. About you We are looking for someone who has proven experience … You will be a critical thinker, with strong skills in identifying key trends and insights from diverse data sources. The successful candidate will have experience with statistical techniques, including trend analysis, segmentation and regression analysis. A track record in delivering actionable insights, with demonstratable experience in turning raw data into insights that influence business decisions and improve service More ❯