2 of 2 Customer Retention Jobs in Lincoln

Apogee, we believe winning new customers is important - but keeping them is where real success happens. We are looking for a commercially minded Customer Loyalty Executive to help us strengthen customer relationships, reduce customer churn and identify growth opportunities within our existing customer base. This … traditional customer service role. You will be speaking with customers every day, understanding their challenges, resolving concerns, identifying opportunities and ensuring they continue to see value in partnering with Apogee. You will play a key role in protecting revenue, winning back lost customers and creating new business opportunities across ...

removed) To build strong relationships with both external and internal customers To ensure prompt resolution of complaints with a strong focus on customer retention To assist credit control with outstanding debts by way of query resolution Understand the daily driver debrief process and deal with any issues ...