5 of 5 Customer Service Jobs in Lincoln

2ndLine Service Engineer A fantastic opportunity arisen for an 2ndLine Service Engineer to join national IT Support company based in Lincoln. Our client is UKs leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making a genuine difference to … their clients. Over the years they have built a reputation for excellent service by putting the customer experience at the very core of the company values and encouraging the power of their team ' we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the … strongest of teams! As a 2ndline engineer your role will be a mix of working on client projects and service desk escalations, On-Site Installations. The role will require you to have excellent technical and problem resolution skills. This role is an important technical position as a valued member More ❯

digital divide and empowering people with access to information, education, and opportunities. Full Training & Support: Receive comprehensive training on our products, sales techniques, and customer service, plus ongoing support from your manager and team. Be Equipped: Utilise company iPads/tablets to update systems, access product information, and … enhance customer interactions. Positive Company Culture: Be part of a dynamic and supportive team that values innovation, collaboration, and making a positive impact on the community. What you'll do as a Field Sales Executive: Engage with residents in newly built rural areas, building rapport and understanding their needs. … through face-to-face sales, local events, and community engagement activities. Build relationships and sign up customers for top-notch broadband deals, providing excellent customer service and ensuring a smooth onboarding experience. Do you have what it takes to be a successful Field Sales Executive? Experience in customer More ❯

you passionate about tech and eager to grow your skills in a dynamic environment? We're hiring an IT Technician for a thriving Managed Service Provider (MSP)! Your Role: Provide 1st and 2nd line support to clients Troubleshoot hardware, software, and network issues Assist with system upgrades, installations, and … configurations Deliver outstanding customer service What We're Looking For: Strong problem-solving skills and attention to detail Experience with Windows, Microsoft 365, and networking basics A passion for technology and helping others Relevant IT qualifications or certifications are a plus! Why Join? Career growth in a fast More ❯

We are currently recruiting for an experienced 2nd Line Service Desk Engineer, who has up-to-date Microsoft certifications and has MSP experience to join our growing team, based in Lincoln. With an expanding client portfolio, you will be part of a team providing high-quality support to multiple … role also assists the account management team with account meetings, projects, complaints, sales and other related tasks. The role requires a proactive approach, excellent customer services. This role is available in traditional office-based or hybrid models working from our base in Grantham, Lincolnshire. We will require you to … travel to customer sites as needed and be available for our extended hours support rota. The role involves: Client support. Serve as the main point of contact for clients, managing and resolving support tickets and queries promptly. Client relations. Build and maintain strong relationships with clients to ensure high More ❯

Overview: DCS Technology are proudly working in partnership with our client based in Lincolnshire. We're searching for a Service Desk Engineer to join their team due to organisational growth. What will you get up to? As Service Desk Engineer, you will be the first point of contact … office re-locations etc.) Review and track event logs Document procedures and processes. Resolve and diagnose technical issues with a focus on delivering excellent customer service. Develop and build technical knowledge/skills continuously to support first-time ticket resolution. Escalate identified recurring issues or potential operational risks to … practices with your team and wider business colleagues. What will you bring? (Experience and skills) A minimum of 2 years industry experience in a service desk or IT Support environment. Tech savvy with strong troubleshooting and problem-solving skills across Microsoft technology services. Deadline driven with the ability to More ❯