8 of 8 Customer Service Jobs in Lincoln

apprentice Help Desk agent, you will gain hands-on experience supporting clients and helping to resolve technical IT issues whilst working towards your L3 customer service qualification. Role Duties will include, but will not be limited to: Providing front-line support via the phone, email and remote tools … maintain technical documents and asset inventories Upholding IT security practices and supporting compliance Training The Apprentice will work towards their Apprenticeship Standard in L3 Customer Service The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course This ...

Lincoln, with hybrid working capability on offer. The role is predominantly to aid and support the businesses customers, promoting an excellent level of customer support service. Day to day duties will include: Training on IT systems and specific applications so to be able deliver end user support Taking & recording … customer queries onto the support database ticketing system Providing support and resolutions to a variety of application & software queries Diarising and returning customers phone calls Actioning fault responses in line with the company procedures and agreed to contracts Reporting any major faults or bugs to the System Development Team ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Lincoln, with hybrid working capability on offer. The role is predominantly to aid and support the businesses customers, promoting an excellent level of customer support service. Day to day duties will include: Training on IT systems and specific applications so to be able deliver end user support Taking & recording … customer queries onto the support database ticketing system Providing support and resolutions to a variety of application & software queries Diarising and returning customers phone calls Actioning fault responses in line with the company procedures and agreed to contracts Reporting any major faults or bugs to the System Development Team ...

summary Members of the Service Desk team develop a very broad knowledge across many of the Trust's systems. With a focus on the system users and direct system provision, the position is integral to the smooth provision and operation of the ICT services to users. Main duties … Service Desk is the first point of contact for most user support requests and good customer service skills are of high value and importance in this role. Service Delivery Technicians must be able to work under pressure whilst maintaining customer focus. About us Lincoln Hospital ...

Account Manager to be based from their site in Lincoln and at times on-site with clients and to manage effectively the implementation of customer projects. Day to day duties and aspects of the role will include: Establishing, implementing and project planning all contracts Data analytical work Resolving technical … implementation issues Providing regular customer/account updates on aspects such as deadlines, costings, issues etc. Writing & creating reports, letters and other document templates Presenting and training to third parties Providing go live support Organising and carrying out training schedules Liaising and updating other internal teams Adhoc duties ...

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS Please note this role offers a good basic salary and an OTE of £35,000, with an uncapped earning potential beyond this. … have a clear Sales Career Pathway designed to help ambitious people progress from Sales Development Representative through to Account Manager, taking on greater responsibility, customer ownership and earning potential along the way. Your journey: Sales Development Representative (SDR) TO Senior Sales Development Representative TO Junior Account Manager TO Account ...

business, we offer our colleagues fantastic benefits, including: 34 days annual leave pro-rata (including bank holidays), rising to 39 days after 5 years' service Pension scheme (with up to 12% employer contributions) Generous colleague discount rates across our family of businesses Annual discretionary colleague bonus to reward … have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion ...