3 of 3 Remote/Hybrid Dynamics 365 Consultant Jobs in Lincoln

Dynamics 365 Contact Centre Telephony Consultant (IT) Location: Lincoln (Hybrid – 2 days onsite: Tuesday & Wednesday) Contract: Temporary (25 weeks) Start Date: 1st April 2026 Hours: 37 hours per week Rate: PAYE: £440.53 per day Umbrella/Ltd: £579.29 per day IR35 Status: Outside … IR35 The Role Ribble Recruitment is supporting a local authority in sourcing a highly skilled Dynamics 365 Contact Centre Telephony Consultant to support a key transformation project within their IT Enterprise Architecture function. This role will focus on the design, configuration, and optimisation ...

seasoned Dynamics 365 Contact Centre Telephony Consultant looking for your next contract? We’re seeking a specialist to design, configure, and optimise cutting-edge contact centre solutions powered by Dynamics 365 and modern telephony platforms on behalf … public sector client. Roles & Responsibilities Design and deliver end-to-end contact centre solutions within Dynamics 365 Configure Omnichannel experiences (voice, chat, messaging) Build and optimise IVR systems, call flows, and routing strategies Develop intelligent Copilot Studio bots for voice and chat Integrate Azure Communication Services ...

Position: Dynamics 365 Contact Centre Telephony Consultant Location : Orchard Street, Lincoln, LN1 1YL Start Date: ASAP Contract Duration: 6+ Months (Hybrid) Working Hours: 25 hours per week, Monday to Friday Pay Rate: £440.53 Per Day Job Reference: OR25492 Job Responsibilities Design, configure … implement Dynamics 365 Contact Centre solutions. Configure case routing, queues, workstreams, and agent experiences. Set up and manage omnichannel voice, chat, and messaging capabilities. Design and deploy IVR call flows, menus, DTMF handling, call queues, and transfers. Develop Copilot Studio agents and IVR bots, including topics ...