3 of 3 ITSM Jobs in Lincoln

alongside good knowledge of Microsoft 365, Exchange and Intune Good knowledge of server operating systems, including Microsoft Server and Linux An understanding of IT service management principles, including incident, change and problem management Strong organisational and prioritisation skills, with the ability to balance business-as-usual activity, incidents and project ...

recovery processes Experience using PowerShell, shell scripting or other automation tools Experience working within secure, regulated or highly governed IT environments and following IT Service Management processes Essential qualifications for the IT Ops Engineer : Active MOD DV security clearance Please note that all applicants for this role must have active ...

escalation point for complex delivery issues, balancing competing priorities, dependencies and risks while maintaining stakeholder confidence. Drive a mature, service-led approach to IT Service Management, embedding consistent ITIL-aligned incident, problem and change practices, alongside relevant SDI principles and industry best practice. Own the Digital Customer Experience strategy, roadmap … application in due course. Person specification Qualifications Masters level qualification, or equivalent demonstratable experience relevant to the post. Highly developed specialist knowledge of IT Service Management methodologies, frameworks and approaches (e.g. ITIL, SDI), underpinned by theory and applied experience to Master's level or equivalent. Degree level qualification or equivalent ...