1 of 1 Remote ITSM Jobs in Lincoln

with knowledge of ISO20000-1 standards. Proven track record in managing organisational change and driving transformation initiatives. Excellent communicator with strong stakeholder management skills. Experienced in implementing and managing ITSM platforms. Skilled in managing services through SLAs, XLAs, and KPIs. Evidence of building or scaling a customer service department or offering from the ground up. Empathetic, professional, and operationally disciplined More ❯