QA Insights Specialist - Principal Coordinator
- Hiring Organisation
- 17918
- Location
- Lincoln, Lincolnshire, United Kingdom
accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence/execution Training and knowledge gaps Error trends and root causes System failures Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology … Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: Analysis of results, insights and data from multiple viewpoints Partnering with key stakeholders to refine and optimise insights Root cause analysis to identify ...