lincoln, midlands, United Kingdom Hybrid / WFH Options
KPMG UK
ServiceDelivery Security Manager – 106879 Base Location: Hybrid/UK based (core office in London) plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations The KPMG EWT function is a cornerstone of our business. We do work that matters to our local business and communities … technical innovation and adoption of cutting-edge solutions across the UK. Working on complex engagements in enterprise technology this team is responsible for the delivery of cutting-edge technical solutions and trusted to get it right first time. KPMG is one of the world's largest and most respected … regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. Why join KPMG EWT as a ServiceDelivery Security Manager? The ServiceDelivery Security Manager role is in the KPMG UK Information Security function and reports directly to More ❯
lincoln, midlands, united kingdom Hybrid / WFH Options
REED Specialist Recruitment
ServiceDelivery Manager - Carryduff - Permanent Job Type: Full-time Location: Carryduff/Hybrid Salary: £40,000 to 50,000 depending on experience REED Technology are delighted to partner with a Software Organisation who are looking for a ServiceDelivery Manager with a passion for technology and … a collaborative spirit to join their team. The ServiceDelivery Manager is responsible for ensuring that an effective and efficient service is being delivered to customers at all times. They are also responsible for ensuring that this service is of a high standard. RESPONSIBILITIES You will … be responsible for project managing the implementation of systems to clients. You will be responsible for overseeing the delivery of implementations and weekly Jobs Board tasks. You will be responsible for managing the onboarding of new clients and new product migration project. You will provide assistance, as required by More ❯
lincoln, midlands, United Kingdom Hybrid / WFH Options
Emerald Technology
Head of ServiceDelivery Join one of the the fastest-growing companies, where they leverage AI and a tech-enabled service model to help businesses secure funding. The Role As Head of ServiceDelivery, you’ll oversee the daily operations of our expanding delivery team — including consultants, writers, and team leads. Your mission: drive performance, plan capacity, ensure excellence in delivery, and keep our clients delighted. You’ll take ownership of output targets, operational KPIs, and compliance, all while building scalable systems and cultivating a high-performing, motivated team. This is an … You’ll Be Doing Leading the day-to-day operations of our Grant Consultants and Platinum Writers Driving improvements in productivity, turnaround speed, and service quality Designing and implementing scalable operational processes and systems Owning delivery metrics including volume, SLAs, refunds, margin, and NPS Managing resource planning and More ❯
lincoln, midlands, united kingdom Hybrid / WFH Options
talego
Role: Senior IT ServiceDelivery Manager Location: Leeds | Hybrid: 1-2 days office We are delighted to partner with a very exciting company within the Health sector that is embarking on a huge period of technology growth. A sleeping giant when it comes to technology, the board have … million 3 year technology & digital programme and this is definitely the time to be joining the journey. About the role As the Senior IT ServiceDelivery Manager, you will be responsible for leading a team (15+) comprising of Infrastructure Engineers and Application Support Engineers supporting around 2000 users … based employees. You’ll have the ability to build strong relationships with key business leaders and use insights and data to drive innovation and service improvements. Providing an appreciation of the regulatory landscape and the responsibility of the team and individually to ensure compliance with regulations like PCI and More ❯
their designee and is based in Maranello, Italy. As a IT Support Technician, the person will be responsible for supporting and enhancing the IT ServiceDelivery function at MoneyGram Haas F1 Team. The person will play a key part in ensuring the delivery of best-in-class … Global Technology Operations Manager or their designee. Key Responsibilities: • Provide 1st to 2nd line technical support to our global userbase whilst adhering to defined servicedelivery levels and policies. • Assist with 3rd line technical support where appropriate. • Support, monitor and assist in the administration and troubleshooting of IT … not limited to: ServiceNow, Microsoft technologies such as 365, SharePoint, Active Directory and more. • Support other team members to achieve a best-in-class service and set a standard to follow. • Identify and help deliver continuous improvements to the servicedelivery function. • Assist with the deployment of More ❯
ServiceDelivery Manager (DV Security Clearance) The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients … using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for … position will be a working out of our office in Lincoln. Your future duties and responsibilities You'll work closely with leadership to drive service excellence by sustaining and enhancing a bespoke LAN environment. Your focus on continuous improvement and effective change management will ensure that critical network services More ❯
ServiceDelivery Manager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to … our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal … position will be a working out of our office in Lincoln. Your future duties and responsibilities You'll work closely with leadership to drive service excellence by sustaining and enhancing a bespoke LAN environment. Your focus on continuous improvement and effective change management will ensure that critical network services More ❯
lincoln, midlands, united kingdom Hybrid / WFH Options
Baker McKenzie
services at all levels of the organization. The role-holder will work closely with the Information Product Management Lead and be accountable for the service design, monitoring, and managing the performance, quality, and all operational aspects of the services. The individual will also manage all the Center teams, providing … to promoting inclusion, diversity, and equity for all and are confident we can provide a career as individual and as exceptional as you. Responsibilities: Service Orientation: Act as the 'face' of the service Firm-wide, and lead on adoption, representing the service at all levels of the … Work closely with the Director of Knowledge Operations and the relevant Knowledge Specialists to design and sign off on all the information product management service materials; Define KPIs and SLAs and other service metrics, monitor and manage the performance and quality of the services and manage all operational More ❯
lincoln, midlands, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
We have an excellent opportunity for an experienced and strategic leader to establish and spearhead our clients QA and ServiceDelivery function. This is a pivotal role responsible for defining and executing the strategy for our QA and Release Management operations. The successful candidate will be instrumental in … ensuring the quality and reliability of our client's software releases, fostering a culture of continuous improvement, and enhancing the overall servicedelivery capabilities. This role offers a great opportunity to build and shape a critical function within a growing technology company, working closely with senior leadership to More ❯
lincoln, midlands, united kingdom Hybrid / WFH Options
NAK Consulting Services Limited
Are you a technical project manager who wants to manage the delivery of server infrastructure, Microsoft Azure and network projects for a growing Northampton-based business? Due to an increasing pipeline of customer and internal projects, NAK immediately needs a Senior Technical Project Manager based in Northampton on a … hybrid basis. What Is the Role? There are three principal parts to your role as a Senior Technical Project Manager with NAK: Customer Project Delivery (70%): Act as NAK’s Senior Supplier for the delivery of projects to customers, including the matrix management and mentorship of NAK Delivery and Project Managers. Directly manage the delivery of selected professional and managed service projects to customers according to the NAK Client Project Delivery process. Internal Project Delivery (20%): Overall responsibility for all internal NAK projects, including the matrix management and mentorship of NAK DeliveryMore ❯
respect of new, enhanced or different technologies that would serve its purposes better. Prepare and deliver technical presentations and demonstrations Strong background in Field servicedelivery, technology, methodology and provide thought leadership in this area of our industry. Provide technical direction to delivery on key projects. Maintain … function to develop, shape and ultimately propose new solutions and opportunities for the customer environment. Innovation & Leadership Drive and coordinate the Applied Innovation and Service Excellence programs Be an ambassador for the Unisys Service Lines, educating both the Unisys Account teams and Client personnel on the Unisys future … strategy, service roadmaps and overall solution architecture Contribute to the technical dimension of Account Plan and produce annual account technology roadmap Communicate and contribute with the Service Lines on issues identified from field observations, client feedback and technical communities (e.g., Case Studies) Identify continuous improvement opportunities across the More ❯
PERMANENT – ServiceDelivery/PM/Scrum Lead Location: Remote (occasional in-person workshops – likely once a month) Start Date: ASAP (within 2–3 weeks preferred) Salary: £60,000–£80,000 + 10% bonus Overview: We are seeking a hands-on Scrum Lead/Project Manager/ServiceDelivery Manager to help set up and drive agile delivery within a newly forming team. The successful candidate will be responsible for establishing ways of working, configuring Jira, managing the backlog and burndown charts, coordinating with stakeholders, and ensuring smooth progress tracking and communication. This role is … structure and process quickly, and comfortable guiding new teams from inception to delivery. Key Responsibilities: Establish Agile ways of working for a newly formed delivery team Set up and manage Jira, including backlog creation, sprint planning, and burndown tracking Work with stakeholders to manage expectations, dependencies, and priorities Drive More ❯
unique opportunity to join a thriving retail brand as they invest into their core functions, and are seeking to hire for an experienced IT Service Manager to join their Lincoln team. You will own all key areas of the IT Service function, taking responsibility for service transition … and the best quality in delivery of world-class IT services. Client Details Michael Page are proud to be partnered with a national Retail brand as they continue to expand organically having grown into a significant player within their space. With a rich history stretching back over 150 years … build a career, and grow professionally within an environment that is collaborative, people-focused and meritocratic. Description As the successful candidate for the IT Service Manager position, you will be a critical part in the delivery of market-leading technology services across the organisation. You will ensure SLAs More ❯
both internal and external stakeholders. Monitor user experience and facilitate their adoption. You will also work collaboratively to identify new requirements and assist in delivery of product improvements. It's a great opportunity to build experience the utilities sector and grow your skills in strategy, project and stakeholder management. … feature roadmap to align with business priorities and solution roadmap Collaborate with Product Owners in defining features Work with internal stakeholders to support their delivery and perform acceptance testing Coordinate the release plans and deployment schedules, including with end users Lead problem response for 3rd tier support and collaborate … with servicedelivery team for resolution Actively engage with customers and industry communicating product capabilities and best practice. Problem discovery and analysis of market needs Provide insights into product usage to help identify improvements Launch products and features including organising and enabling internal teams About you: You have More ❯
a Site IT/IS Administrator to be based at their Omagh site. The successful candidate will be responsible for the IT/IS servicedelivery and administration within the organisation. Essential Criteria: Excellent knowledge and at least two years' experience of site servicedelivery Excellent More ❯
are, an innovative and forward-thinking company who are not afraid to think outside of the box. We are committed to providing an outstanding service through our relationships which starts with our employees who set us apart from others in our industry, with their passion and can-do attitude … offer a dynamic and inclusive work environment, where you are encouraged to make a difference and achieve great things. About the role As a Service Design Manager , you'll be the architect behind how our wholesale services are delivered, ensuring they’re designed from the ground up to be … efficient, repeatable, and customer focused. You’ll collaborate with cross-functional teams to create and continuously improve service processes that underpin our network growth and commercial success. This is a unique opportunity to help shape the future of full fibre broadband delivery across the UK, from the comfort More ❯
lincoln, midlands, united kingdom Hybrid / WFH Options
talego
SLAs, QBRs, risk assessments). Ensure commercial engagements meet internal sourcing policies, risk appetite, and procurement standards. Partner with Technology leaders to evaluate vendor delivery against service expectations and change roadmaps. Develop and maintain a comprehensive vendor landscape view services delivered, dependencies, risks, and compliance coverage. Track vendor … frameworks such as ITIL, COBIT, CIPS, and relevant compliance regimes. Excellent interpersonal, negotiation, and stakeholder management skills. Certifications in procurement, vendor management, or IT servicedelivery are a strong plus. Experience working within a regulated or data-sensitive environment (e.g., healthcare, financial services) is advantageous. Why Apply? You … improving healthcare outcomes through smarter technology. With a major digital transformation underway, now is the time to shape and influence how vendor strategy enables delivery at scale. Bring your leadership, supplier expertise, and commercial mindset to a business where your impact will be visible and lasting. Interested? Let’s More ❯
someone who thrives on autonomy, loves solving operational bottlenecks with systems and logic, and is fluent with the kinds of tools modern fintechs and service firms use to move quickly and scale effectively. RESPONSIBILITIES Operational Infrastructure Design, document, and roll out core processes across client onboarding, compliance, finance, HR … and client service Build clear and scalable SOPs to capture institutional knowledge and reduce key-person dependency Establish reliable, auditable workflows for recurring activities and continuously improve them Automation & Tooling Evaluate and expand existing automations — identify where they can be extended, simplified, or replicated across departments Build new automations … internal teams understand and fully leverage our infrastructure Collaborate with internal technical stakeholders on larger integrations (e.g. RPA, APIs, intelligent document workflows) Cross-Functional Delivery Serve as a day-to-day execution partner to finance, compliance, and client service leads Support the rollout of new jurisdictions, systems, or More ❯
transformation are driven by skilled and empowered employees and are committed to investments in their Workforce. This is a hybrid role covering aspects of ServiceDelivery, Incident Management, Change Management and Vendor Management. You must commit to working in the London City office one day per week. SKILLS More ❯
databases, ensuring stability, reliability, and performance. A strong understanding of MI/BI principles will be beneficial as you support the business with project delivery, system enhancements, and issue resolution. This is an excellent opportunity for an experienced SQL Developer looking to expand their skills into Azure. Key Responsibilities … Design, develop, and maintain high-quality SQL databases to solve complex business challenges. Identify and recommend improvements, upgrades, and modifications. Collaborate within a servicedelivery team, reporting to the Head of Application Development. Actively participate in team planning and contribute to continuous improvement efforts. Duties & Tasks Develop, support … completion. Communicate progress in daily stand-ups and escalate issues where necessary, identifying solutions to keep projects on track. Build strong relationships within the delivery team. Manage time effectively, prioritise tasks, and adhere to deadlines. Required Skills & Experience Proven experience as an SQL Developer working with T-SQL, SSIS More ❯
lincoln, midlands, United Kingdom Hybrid / WFH Options
1Tech Staffing Limited
development, with a hybrid working setup that offers the best of both worlds. Key Responsibilities: Acting as a senior point of escalation for the service desk and field engineering teams Troubleshooting complex issues across Microsoft 365, Windows Server environments, networks, and more Designing and implementing technical solutions to meet … client needs Building strong relationships with customers and ensuring excellent servicedelivery Contributing to documentation and knowledge sharing to drive continuous improvement Supporting project work, migrations, and upgrades when required Key Requirements: Proven experience in a 3rd Line role within an MSP or similar environment Split between BAU More ❯
lincoln, midlands, united kingdom Hybrid / WFH Options
DigX
outcomes? DigX is seeking an Enterprise Solutions Architect to lead a flagship enterprise integration initiative. You'll be responsible for the discovery, design, and delivery of integration services that align with strategic business objectives, focusing on complex ERP transitions and Dynamics 365 implementations across enterprise environments. This is an … the future of enterprise integration as an Enterprise Solution Architect. Your Impact as an Enterprise Solutions Architect Strategic Integration Leadership : Lead discovery, design, and delivery of integration services ensuring alignment with business objectives and technical requirements End-to-End Architecture : Oversee architecture and design of comprehensive systems integrations across … including Project Operations and Finance systems Migration Strategy : Develop complex ERP migration strategies that minimize disruption and maintain data integrity Hands-On Technical Delivery : Perform coding, testing, and interface deployment to ensure efficient operations Stakeholder Management : Act as primary technical contact between company and client stakeholders across all organisational More ❯
expectation of the customer. We’re seeking someone who can maintain high levels of engagement with our customers and deliver an elevated level of service to drive customer satisfaction and loyalty. This role reports to the Professional Services Manager and can be based in the UK or Ireland. Let … within budget Develop, manage, control and maintain project reporting and associated documentation Demonstrate project team leadership and management to ensure a strong culture of servicedelivery with high quality output and customer satisfaction Assist the Regional Lead in achieving program targets Work collaboratively with team members and external … service providers Build strong working relationships with all clients Let's talk about your skills/expertise: 5 years project management experience managing external product based projects Familiarity with the Software Development Life Cycle (SDLC) Excellent interpersonal skills with ability to foster strong internal and external relationships A strong More ❯
lincoln, midlands, united kingdom Hybrid / WFH Options
GlideFast Consulting
SOAP, MID Servers, or other additional products) Expertise with JavaScript and ServiceNow JavaScript API's Working proficiency in the following skills are encouraged: Web service proficiency (REST, SOAP) as well as XML and JSON knowledge Practical knowledge or experience with Operating Systems (Linux, Windows) Thorough knowledge of networking concepts … in multiple application architectures and supporting technologies Experience with scripting languages such as PERL, JavaScript, Python, and Shell l Strong consultative skills with software servicedelivery to lead customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to … implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical Certifications/Education: ServiceNow Certified System Administrator ServiceNow Certified Application Developer preferred What we offer? Referral Program Quarterly bonus opportunities for billable employees Employee Recognition and Rewards- bonus opportunities for employee contributions More ❯
lincoln, midlands, United Kingdom Hybrid / WFH Options
Ultima
much as you enjoy working for Ultima and our customers. This is a customer facing senior consultant role within our Network team, covering project delivery from the presales stage through design and implementation. MAIN DUTIES AND RESPONSIBILITES We are looking for someone who has experience in Project delivery … organised, planning flexibly but effectively. Passion Analysis and Problem Solving – Analysing and evaluating problems, swiftly determining a corrective course of action in line with Service Level Agreements. Achievement Focus – Driving oneself to achieve, being self-motivated and being seen as determined and committed. Integrity Quality Focus – Concern for quality … to detail and willing to try to improve one’s performance. Checks that standards being achieved are in line with Ultima’s goals around Servicedelivery excellence. Technical Knowledge – Willingness to continually learn and improve technical knowledge. Communication Skills – Excellent communication skills, making an impact on others, establishing More ❯