Lincoln, Lincolnshire, East Midlands, United Kingdom
Baltic Apprenticeships
Are you passionate about IT and eager to learn in a dynamic and supportive environment? Then this is the perfect opportunity for you! Our clients have been delivering exceptional ITsupport and solutions to businesses in Lincoln since 1995. Their customer-centric approach and extensive expertise mean … permanent help desk, certified staff, and dedication to digital transformation, they ensure seamless integration of systems for their clients. If you're enthusiastic about IT and ready to gain practical experience in a supportive team, we want to hear from you! Apply now to start your journey! In this … role, youll work towards your ITSupport Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide customer support via phone and face-to-face interactions Manage daily tickets through Mojo, ensuring updates and resolutions meet business SLA more »
We are on the lookout for proactive and confident problem solvers to join our clients ITsupport team in Lincoln. If you excel in a dynamic setting and have a knack for resolving customer issues, this role is for you! Key Responsibilities: Offer support to customers through … and email. Investigate and troubleshoot issues reported by users, ensuring swift and effective solutions. Correct data issues and produce reports as necessary. Log all support interactions in the ticketing system, ensuring accuracy. Prioritise and manage the tickets, ensuring compliance with SLAs. Escalate complex issues as needed. Requirements: Strong communication … skills and a problem-solving mindset. Experience in customer-facing support, particularly in application or technical support. Proficiency in report generation. Keen attention to detail. Ability to collaborate effectively within a team while managing individual responsibilities. If you are a motivated individual with a passion for IT and more »
1st Line ITSupport Engineer - Lincoln - £25,000 - Unbelievable Benefits! Role: 1st Line ITSupport Engineer Areas: Lincoln Salary: £20,000 - £26,000 - Unbelievable Benefits! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to … world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »
Spalding, Lincolnshire, East Midlands, United Kingdom
In Technology Group Limited
Title: ITSupport Engineer Location: Spalding Salary: £25,000-£30,000 DOE Join Our Team as an ITSupport Engineer in Spalding! Are you passionate about IT and ready to take your career to the next level? We're looking for an enthusiastic ITSupport Engineer to join our dynamic team, providing top-notch support for desktop applications and IT systems across all our UK sites. Primarily based in Spalding, this role offers a fantastic opportunity to develop your skills in a varied and hands-on environment. Why You'll … Love This Role Be the Go-To Expert: As the sole IT engineer in Spalding, you'll handle a wide range of tasks, from deskside support 1st and 2nd line up to advanced 3rd Line Support occasionally and exciting project work. Skill Development: Work with a variety more »
Are you passionate about IT and eager to learn in a dynamic and supportive environment? Then this is the perfect opportunity for you! If you're enthusiastic about IT and ready to gain practical experience in a supportive team, we want to hear from you! In this role … you’ll work towards your ITSupport Level 3 Apprenticeship Role Provide customer support via phone and face-to-face interactions. Manage daily tickets through Mojo, ensuring updates and resolutions meet business SLA timeframes. Work at our workbenches to fix PC components, and install and configure hardware … We will give you time to complete the course work with Baltic and work towards a Microsoft qualification in addition to your level 3 IT solutions technician apprenticeship standard. Functional Skills Level 2 in English and maths will be provided for those without GCSE Grade 4/C (or more »