2 of 2 ITSM Jobs in Lincolnshire

IT Support Technician

Hiring Organisation
KAG Recruitment Consultancy Ltd
Location
Grimsby, South Humberside, North East, United Kingdom
Employment Type
Permanent
Salary
£30,000
Serve as the first point of contact for IT support via phone, email, and chat. Log, triage, and manage incidents and requests in the ITSM system. Provide basic to advanced troubleshooting for hardware, software, and network issues. Escalate complex issues as needed while maintaining ownership. Support workstation setup, user onboarding ...

2nd/3rd Line Support

Hiring Organisation
Rise Technical Recruitment
Location
Spalding, Lincolnshire, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 - 35,000 Annual
displays, microphones) for live and hybrid events. Resolving escalated 1st and 2nd line support tickets across Windows, Apple, and mobile platforms using industry-standard ITSM tools. Managing MFA and security baselines and ensuring endpoints are patched in line with GDPR and Cyber Essentials best practices. The Person: Strong experience ...