3 of 3 Remote Incident Management Jobs in Lincolnshire

outage time for the customer. Deployment, configuration, and maintenance of power systems (IBM AIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., Incident Management and Change Management processes. Collaboration with other team members or other teams to develop, improve automation strategies and deployment processes. Knowledge sharing, documentation Internal and external … expect from you: Candidates should have expert working knowledge of: IBMi Operating System Upgrades. PTF/Technology Refresh/Service Pack Application BRMS Backup and Restore. 3rd Party System Management and Job Scheduler Package experience (Robot, Revsoft, Halcyon). LPAR configuration. Exposure to High Availability Software – Management of Mimix/ICluster Software. Administration and implementation experience from 7.3 … to 7.5. CL coding capability. VIOS Server skills SEA and NPIV understanding. System Firmware Upgrades HMC Management and Upgrades Tape Library Management Experience of supporting global IT infrastructures in a technical role Discussing technical solutions with customers/suppliers Ability to troubleshoot, research and diagnose root cause for incidents or problems, taking ownership where necessary. Excellent communication skills More ❯

/Birthdays) Health care scheme Flexible/agile working, plus the option to work from home if your role allows Enhanced maternity/paternity pay Continual professional development including management development. A dedicated health and wellbeing programme (access to a variety of support and free benefits) Time out of work to carry out volunteer opportunities There are lots more … taking appropriate preventative action to minimise problems, minimising the risk of service interruption and downtime. To respond accordingly to reactive incidents as they occur and provide support ensuring internal incident management procedures are followed, remain within interdepartmental SLA s and likely lead in the event of a major incident. • Responsible for the end-to-end service lifecycle including … all levels within the organisation and external agencies Excellent analytical and organisational skills Strong commitment to continual service improvement and delivering quality work at all times Knowledge of project management or familiar with Project Management methodologies Self-motivated individual with the ability to take direction The ability to openly collaborate with team members Have an overall ICT awareness More ❯

/Birthdays) Health care scheme Flexible/agile working, plus the option to work from home if your role allows Enhanced maternity/paternity pay Continual professional development including management development. A dedicated health and wellbeing programme (access to a variety of support and free benefits) Time out of work to carry out volunteer opportunities There are lots more … taking appropriate preventative action to minimise problems, minimising the risk of service interruption and downtime. To respond accordingly to reactive incidents as they occur and provide support ensuring internal incident management procedures are followed, remain within interdepartmental SLA’s and likely lead in the event of a major incident. • Responsible for the end-to-end service lifecycle including … all levels within the organisation and external agencies Excellent analytical and organisational skills Strong commitment to continual service improvement and delivering quality work at all times Knowledge of project management or familiar with Project Management methodologies Self-motivated individual with the ability to take direction The ability to openly collaborate with team members Have an overall ICT awareness More ❯