Scunthorpe, South Humberside, England, United Kingdom
Elevation Recruitment Group
IT, OT and network systems (VLANs, DHCP, switch config, patching). Maintain site CCTV, access control systems, wireless APs and local servers. Manage service tickets (Caretaker SMAX) and ensure SLA compliance. Provide 1st/2nd line user support and act as a key IT contact for operations. Assist with vendor coordination, documentation and project work. Occasional UK/international travel More ❯
expenses covered. Customer Support Engineer Responsibilities: Ensure customers receive the highest level of customer support and service. Respond to and record all incoming technical calls and emails within agreed SLA, ensuring all responses and resolution dates are met in accordance with the company's quality systems. Manage warranty claim requests and working collaboratively with other service teams and managers. Carry More ❯
Grantham, Basford, Nottinghamshire, United Kingdom
360 Recruitment
smooth system operation across all employee records. Coordinate annual talent cycles with Business Leads across JTP. Provide first-line support to HR users and employees, resolving system tickets within SLA and ensuring a positive user experience. Manage mapping tables and unique employee codes within the JTP system. Generate and maintain talent cycle reports, dashboards, and analytics to support business insights More ❯
