Dynamics 365 Contact Centre Telephony Consultant
- Hiring Organisation
- i-Jobs
- Location
- Lincolnshire, Lincoln, United Kingdom
- Employment Type
- Contract
flows, menus, DTMF handling, call queues, and transfers. Develop Copilot Studio agents and IVR bots, including topics, triggers, variables, and conditional logic. Implement speech recognition, text-to-speech capabilities, error handling, and retries. Integrate Dataverse, Power Automate flows, and Azure Communication Services with ...