1 of 1 Remote Microsoft Jobs in Littlehampton

Desk ticket resolutions and assist with documentation of IS Systems and procedure for reference. About You To be considered as a Support Analyst, you will need: - Extensive knowledge of Microsoft desktop operating systems, Microsoft Office systems, and Microsoft 365 services. - Extensive knowledge of digital telephone switchboard programming. - Extensive knowledge of Desktop and peripheral hardware. - Good knowledge of … WAN and LAN networking using TCP/IP, server operating systems, Microsoft Active Directory, email systems, Backup principles and strategies. - Excellent Customer Service skills. - Methodical and flexible troubleshooting and diagnostic skills. - Ability to prioritise own workload and adapt to varying workloads. - Ability to make rational decisions under pressure. - Demonstrable experience of use and administration of Call Logging system. - Experience … of supporting mobile and desk-based telephony. - Hands on experience of supporting users in a multisite Microsoft environment. - Demonstrable experience of the use and configuration of Windows 10. - Demonstrable experience of the use and configuration of Microsoft 365 (Office) applications. - Hands on experience of hardware, software and peripheral installation and upgrades. - Experience of Active Directory Domain Services. - Experience More ❯