Group Director of IT Service Operations
- Hiring Organisation
- Delaney & Bourton
- Location
- Liverpool, UK
- Employment Type
- Full-time
Group instance. Vendor leadership and optimisation. Continuous service improvement and innovation using ITIL best practice. Own the Cloud Platforms strategy (currently hybrid cloud, predominently AWS). The Person Senior IT Service Operations leader in a complex, multi-region/division organisation - ideally of a relevant size (10k employees etc.). … service models into centralised ones. Experience establishing and maturing ITIL processes at a group level. Broad technical understanding, from a leadership perspective (M365, Azure, AWS, on-prem, cloud-native, DevOps/CI/CD). Strong leadership of multi-country teams and excellent stakeholder engagement. Professional Services would be beneficial ...