6 of 6 Remote Customer Service Jobs in Liverpool

Contract – Hybrid - Liverpool VIQU have partnered with a top accountancy firm who are seeking a 1st Line Support contractor to provide some additional BAU support to their client-facing Service Desk. The successful 1st Line Support will have solid previous experience in IT Support within a Microsoft environment, and will be committed to delivering excellent customer service. The … as well as handling 1st Line tickets coming onto the helpdesk. This role involves working with external clients as the end user, so communication skills and a focus on customer service is paramount. Key skills & responsibilities for the First Line Support: 1st Line/Service Desk/Customer Support – in a Windows/Microsoft environment: Sharepoint … Windows 10 Office 365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Excellent customer service skills Role details: Job role: 1st Line Support Job type: Contract Duration: 6 months’ contract with view to extend Rate: £130 - £145 per day IR35 status: Inside More ❯

IT Service Desk Team Leader Salary: £41k per annum plus excellent benefits Hours: 35 hours per week. We are also Happy to Talk Flexible Working Contract Type: Permanent Location: Hybrid working a mixture of home and office working at our office in Speke, Liverpool. Closing Date: 26 October 2025 Recruitment Date: 14 November 2025 Our vision is Great homes. … will your role be? Youll be joining us at an exciting time! Were currently recruiting for several new roles within our ICT team, to bring focus and expertise across Service, Change and Technology. These roles represent our investment and commitment to building a modern, agile ICT function. Together, they will shape and deliver our digital roadmap and ensure our … structure is aligned with SLHs future ambitions. As the IT Service Desk Team Leader, you will manage our IT Service Desk function and team of IT Support Officers. You will be accountable for delivering an effective, customer-focussed and high performing Service Desk to the organisation. For further information, please review the job description within the More ❯

to submit your CV for this role. Candidates with the experience or relevant job titles: Assistive Technology, Tutor, Teacher, Teaching, Student Support, Learning Assistant, Teaching Assistant, IT, Higher Education, Customer Service Assistant, Customer Support, Study Coach, Teaching Coach, 1-1 Tutor, 1-1 Support, Administrator, Special Education, Social Care, Social Care Assistant, Social Care Support Worker, SEN More ❯

strive to become an extension of your business: a trusted partner. From our early days in 1998 as a mobile services start-up, we've grown into a full-service MSP offering cloud, communications, cybersecurity, and IT support always with a tailored approach, unwavering reliability, and exceptional customer service at our core. Our values centre on customer … certification or enhanced assurancesuch as Cyber Essentials, Cyber Essentials Plus, or ISO 27001using the same framework as a foundation. Conduct a gap analysis of Curveball's current product and service portfolio to identify areas requiring enhancement to meet these standards. Collaborate with internal leadership and external partners to address any gaps and ensure the offering remains robust, scalable, and … competitive. Leverage partner software platforms to assess and score customer alignment to the baseline and optional standards. Use these scores to support customer onboarding, reviews, reporting, and to enhance sales conversations by clearly demonstrating security posture and improvement opportunities. Champion cybersecurity best practices internally , ensuring Curveball's own systems and operations align with the baseline framework and optional More ❯

Are you passionate about quality, coaching, and technical excellence? Ready to join a market-leading garage door installation company that s raising the bar for service and support across the industry? We re recruiting a Technical Support Engineer to become the driving force behind field quality, technical support, and installer development. If you love solving complex problems, helping others … for new Engineers Sign Off Engineers Competence post-training Support Large or Complex Installations as the technical lead Help Develop Training Materials, Online Courses, and Best Practice Manuals Audit Customer Aftercare Services and provide coaching where needed What You Bring: Knowledge of garage doors, components, and installation Skilled in troubleshooting & fault diagnosis Experience in performance coaching and auditing Excellent … communication, especially when working remotely Self-motivated, solutions-driven, and a team player Passion for customer service and exceeding expectations Why Join ? Be part of a fast-growing, respected brand Make a real impact on product quality and customer satisfaction Collaborate with a passionate, expert team Opportunities for career growth and continuous learning More ❯

of support requests and resolutions. Requirements: Previous experience in a 1st line support or similar IT role. Strong problem-solving skills and ability to work independently. Excellent communication and customer service skills. Familiarity with ticketing systems and remote support tools. Ability to work in a fast-paced environment and manage multiple tasks. Apply now! For more job opportunities More ❯