2 of 2 Remote/Hybrid Document Management Jobs in Liverpool

deskside support Supporting Microsoft 365, Windows 11, Exchange and Active Directory Troubleshooting hardware, software, user access and application issues Supporting legal-specific applications and document management systems Logging, managing and resolving incidents within agreed SLAs Taking ownership of technical issues through to resolution or escalation Supporting joiners, movers … experience Active Directory experience Microsoft Exchange knowledge Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Experience with iManage or another document management system would be advantageous ITIL knowledge would be beneficial Previous legal or professional services experience would be advantageous You’ll suit this ...

support desktops, laptops, mobile devices, printers, peripherals, and meeting room technology. Support Microsoft Windows, Microsoft 365, Active Directory, Microsoft Entra ID, legal applications, and document management systems. Manage user accounts, access permissions, password resets, and the IT onboarding and offboarding process, including hardware and account provisioning. Maintain accurate … records of IT assets, equipment, incidents, and documentation within the IT service management system. Liaise with third-party suppliers and perform routine system maintenance, software updates, and equipment builds. Ensure compliance with IT security, data protection, and cybersecurity policies, while supporting IT projects and technology rollouts. IT Support Analyst ...