6 of 6 Remote ITIL Jobs in Liverpool

printers, peripherals) Liaise with third-party providers and maintain IT asset records What we're looking for: 2-3 years' IT Service Desk or IT Support experience Knowledge of ITIL processes & ITSM tools (Freshservice, Jira) Strong understanding of Windows 10/11, Microsoft 365, and remote support tools Basic networking skills (switches, patching) Clear communication skills and a customer-focused More ❯

and datacentre/cloud environments Experience working in multi-vendor and multi-hosted datacentre setups with high availability and disaster recovery Desirable: Familiarity with architecture frameworks (e.g. TOGAF), networking, ITIL, and PRINCE2 Experience in Financial Services and with Nutanix technology Azure design and Unified Communications (MS Teams/Skype) experience Why join us? At USS, every individual contributes to building More ❯

using an IT Service Management tool with an understanding of reporting modules. Proficiency in analysing problems using reports and statistics to identify trends and implement mitigating actions. Exposure to ITIL Service Management (or similar) processes and methodologies What makes you stand out: Strong critical incident and change management experience. Background with SDLC, quality standards and service management processes Excellent interpersonal More ❯

must have experience in/exposure to: Background in MSP/MSSP environments. Proven history of facilitating workshops and supporting sales from warm leads through closure. Strong understanding of ITIL, CAB, and structured change management. Skilled in crafting and updating security policies, SOPs, and managing tender documentation. Hands-on expertise with MDM tools, penetration testing, and policy-based firewalls. Experience More ❯

regulated industry (financial services, insurance) - Desirable Certifications such as Azure Security, CCNA, CCNP, CISSP, CEH - Desirable Experience securing Linux, Mac, containerised applications (e.g., Kubernetes) - Desirable Familiarity with Zero Trust, ITIL, and security governance frameworks - Desirable To be considered Please apply by clicking online or emailing me directly at . For further information please call me on . By applying for More ❯

of maintaining focus and composure in a fast-paced, high-pressure environment. Able to assess the impact and severity of problems, triaging and escalating as necessary. Knowledgeable about the ITIL framework and capable of applying it in a realistic and pragmatic way. Preferred Qualifications ITIL v4 Foundation or equivalent certification is a plus but not essential Additional Information This role More ❯