Service Desk Technician - Liverpool Hybrid
Liverpool, Merseyside, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
DCS Recruitment
ll do: Provide 1st/2nd line support via phone, email, and remote tools Manage, log, and resolve incidents in line with SLAs Troubleshoot hardware/software issues (Windows, Mac, Linux) Set up new user accounts and manage updates in Active Directory & Microsoft 365 Build and deploy hardware (PCs, printers, peripherals) Liaise with third-party providers and maintain IT … of Windows 10/11, Microsoft 365, and remote support tools Basic networking skills (switches, patching) Clear communication skills and a customer-focused approach Desirable: Linux (Debian/Ubuntu), macOS/iOS device support, Microsoft InTune, Teams, Windows Server administration. Shift & Travel: This role follows a shift rota for 24/7 coverage and may require occasional travel to More ❯
Employment Type: Full-Time
Salary: £25,000 - £28,000 per annum
Posted: