across a range of technologies. Key Responsibilities Provide Level 1 and Level 2 technical support for hardware, software, and network issues Deliver end-user support across Windows 10 and Microsoft Office environments Build and configure new laptops, including imaging and deployment Diagnose and resolve desktop hardware faults Provide mobile support (iOS and Android) Offer basic printer setup and maintenance … Maintain a high standard of customer service and timely issue resolution Requirements Proven background in IT support within a corporate or enterprise environment Strong technical knowledge of Windows 10, Microsoft Office Suite, and standard desktop technologies Experience with imaging processes and hardware builds Familiarity with mobile device and printer support Excellent communication and interpersonal skills If you’re an More ❯
role requiring strong technical skills and excellent customer service. Key Responsibilities Provide first and second-line IT support to users across the business. Troubleshoot issues related to Windows OS, Microsoft applications, and basic networking. Manage user accounts and permissions via Active Directory. Handle support tickets using the company's internal ticketing system. Deliver remote support where required. Work independently … to resolve issues and escalate when necessary. Required Skills & Experience Experience in an IT Support or Helpdesk role. Strong knowledge of Windows Operating Systems and Microsoft Apps. Experience with Active Directory and remote support tools. Familiarity with basic network troubleshooting and fundamentals. Previous use of a ticketing system. Excellent communication and interpersonal skills. Self-motivated and able to work More ❯
Junior IT Support Technician - No Experience Needed Thinking about starting a fresh career in IT? We’re working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The More ❯
