4 of 4 Remote Root Cause Analysis Jobs in Liverpool

with IT and development teams to ensure secure system architecture and application development. Maintain and enhance incident response procedures and disaster recovery plans. Investigate and document security breaches, providing root cause analysis and remediation plans. Conduct security awareness training for staff and ensure compliance with internal policies and regulatory requirements (e.g., FCA, GDPR, ISO 27001). Stay More ❯

resilient hybrid infrastructure solutions across Azure and traditional platforms. Collaborate with DevOps, SecOps, and development teams to support deployments and maintain secure, reliable environments. Support incident response and perform root cause analysis of infrastructure-related issues. Contribute to disaster recovery and business continuity planning. Lead infrastructure product evaluations and take part in implementing new technologies. Ensure solutions More ❯

leads Problem Management globally, you'll assist in the development and coordination of the effective functioning of problem management activities across MMCTech. We will count on you to: Determine root cause, resolution, and identify and recommend improvements that can be made to prevent recurrence. Analyse incident volumes and trends to identify process or technological improvements that will reduce … incidents to be resolved at lower support tiers. Conduct postmortem investigations on critical incidents, identify and recommend corrective action items, and create a business facing document detailing the incident, root cause, and steps for remediation. We will also look for you to help manage service relationships across MMCTech by chairing Problem Boards and other meetings that will review … regarding the progress of individual problems. Be flexible and willing to work longer hours or outside of regular working hours in the event of critical issues that require expedited root cause analysis. There may be a future requirement to work on a shift basis outside of the normal 9 to 5 schedule, and the role may also transition More ❯

hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues More ❯