on an ad-hoc basis, presented in an easy-to-understand format Ensure data requests are effectively prioritised and are actioned within the agreed SLA Working closely with colleagues to ensure business needs are met Investigate queries raised in relation to data and reporting Assist with the continuous improvement, development more »
significant results on project or operational deliverables. Whilst also owning a variety of activities ensuring compliance with project milestones and customer KPI’s and SLA’s. You must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical and systematic approach to technical more »
and managing the engineering processes on site, ensuring a high level of service and that works re done in line with KPI's and SLA's. Analysis of KPI's to identify improvements. Strategic management of the team, driving team culture as well as improvements of results and advancement of more »
documentation and confidentiality guidelines are abided by. Live file scanning as part of reprographics duties. Maintaining departmental scanning hardware, software and other equipment. Meeting SLA guidelines for internal customers. Experience required: Scanning, post room and reprographics experience Experience in working within SLAs. Excellent organisational skills Excellent IT skills For further more »