Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
CMA CGM (UK) Shipping Limited
the UK Server Infrastructure. Ensure all Server Hardware and Software issues are efficiently managed through to resolution. Prioritise and escalate faults accordingly. Ensure that SLA's and KPI's are adhered to. Provide L2/L3 Support and technical guidance to Local IT in the UK and Europe region, also more »
robust planning in the event of unforeseen events e.g. flu pandemic, fire, floods etc. Delegated budget holder for HR/Education departments and manage SLA contracts To provide advice and guidance to managers at all levels in the organisation on interpretation of legislation and policy and setting precedents for the more »
the role. You must also have demonstrable experience in leading, developing and managing teams to deliver high quality services in an environment with stringent SLA's and payment mechanism. Fostering a positive and collaborative work environment, and ensuring the team's performance meets or exceeds expectations Since 1987, Mitie's more »
and Theft Handlers Performance management of staff, dealing with all aspects of people management including quality auditing, absence, holidays, and time management, adhering to SLA's, monthly one to ones, performance reviews, training and development, disciplinary procedure, and staff welfare Undertaking handler audits of a minimum of 5 file audits more »
support the Project work or the Operational Support service. Owning a variety of activities ensuring compliance with project milestones and customer KPI's and SLA's. Demonstrate an analytical and systematic approach to technical challenges. Project Manager Position Requirements 5+ years experience with Automotive Projects with 2-3 years of more »
3rd line across the companies client base. As well as the day-to-day management of the team you will be responsible for the SLA's and the setting and monitoring of KPI's as well as engaging with customers ensuring that they are getting the service they need and more »
Mersey and West Lancashire Teaching Hospitals NHS Trust
Communication and Relationships Develop an excellent client (key decision makers)/service relationship; managing client and service expectations within the framework of a ServiceLevelAgreement and agreed key performance indicators (KPIs). Acts as an advocate for the service; be the key point of contact with the client, other … for, taking account of funding and human resources. Have a thorough understanding of the performance of each client account, including performance against the ServiceLevelAgreement, any associated key performance indicators and be able to analyse the impact they will have on the client/service, including identifying effectiveness and more »
