2 of 2 Workflow Jobs in Liverpool

timely resolution of incidents, problems, requests, and change-related activities. Drive improvements to the Service Desk processes and systems, identifying weaknesses and making the appropriate changes, including helpdesk system workflow improvements. Monitor and ensure adherence to SLAs and KPIs related to incident response times, resolution rates, and customer satisfaction. Build strong relationships with external customers, acting as a point of More ❯

Senior Full Stack/Backend Developer (Contract – AI-First) We’re seeking an AI-first Senior Full Stack or Backend Developer to play a key role in shaping the backend of our next-generation B2C platform. You’ll work closely More ❯