Remote 2nd Line Support Jobs in London

3 of 3 Remote 2nd Line Support Jobs in London

IT Support Technician / Second Line IT Desktop Support Engineer

London, South East, England, United Kingdom
Hybrid/Remote Options
AWD online
IT Support Technician/Second Line IT Desktop Support Engineer An exciting opportunity for an IT Desktop Support Engineer to join a dynamic IT services organisation supporting clients across Central London. Ideal for someone passionate about Microsoft 365, Intune, and modern device management. If you’ve also worked in the following roles … we’d also like to hear from you: IT Support Engineer, Systems Administrator, Infrastructure Engineer, Technical Support Analyst, Cloud Engineer, Desktop Support Specialist This role is known internally as a Modern Desktop Engineer SALARY: £30,000 to £35,000 per annum + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of … from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Technician/Second Line IT Desktop Support Engineer who enjoys delivering outstanding technical support and client service. As an IT Support More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

IT Support Analyst (2nd Line) - Law Firm

London Area, United Kingdom
Hybrid/Remote Options
Totum Partners
have support experience within a law firm, 4 years+ to be applicable. Job Responsibilities This position reports to the IT Support Team Lead and provides 2nd line support. The role provides desktop support to the firm and picks up escalated calls from the outsourced 1st line. You will use advanced troubleshooting … Correctly diagnose software and hardware faults and consult with 3rd level teams if required. Incidents should be conducted within reasonable time scales and monitored to resolution. Build and support laptops, desktops, printers and remote devices such as iPhones and Android devices. Performs detailed problem analysis and … documents issues and resolutions related to software or network situations and works with software and hardware engineers when the issue needs to be escalated Skills Required 3 years+ in 2nd line IT desktop support within a law firm environment is essential. Provide technical support for O365, Entra ID, Azure, Intune, iManage, Intapp, Aderant More ❯
Posted:

IT Support Analyst (2nd Line) - Law Firm

City of London, London, United Kingdom
Hybrid/Remote Options
Totum Partners
have support experience within a law firm, 4 years+ to be applicable. Job Responsibilities This position reports to the IT Support Team Lead and provides 2nd line support. The role provides desktop support to the firm and picks up escalated calls from the outsourced 1st line. You will use advanced troubleshooting … Correctly diagnose software and hardware faults and consult with 3rd level teams if required. Incidents should be conducted within reasonable time scales and monitored to resolution. Build and support laptops, desktops, printers and remote devices such as iPhones and Android devices. Performs detailed problem analysis and … documents issues and resolutions related to software or network situations and works with software and hardware engineers when the issue needs to be escalated Skills Required 3 years+ in 2nd line IT desktop support within a law firm environment is essential. Provide technical support for O365, Entra ID, Azure, Intune, iManage, Intapp, Aderant More ❯
Posted:
2nd Line Support
London
10th Percentile
£30,000
25th Percentile
£32,750
Median
£37,750
75th Percentile
£41,000
90th Percentile
£48,750