4 of 4 2nd Line Support Engineer Jobs in London

2nd Line Support Engineer Up to £35,000 DOE London - Hybrid working (4 days onsite/in office, 1 day remote after passing probation) This role is a client facing role and you will be required to go to client sites around London. … recruiting in London for multiple 2nd Line Support Engineers for a leading IT Managed Service Provider (MSP). The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer ...

environments. You will combine strong technical capability with confident, professional communication, both remotely and face-to-face. What you’ll be doing Providing second-line technical support through a rapidly growing outsourced IT helpdesk. Investigating and resolving incidents across Microsoft 365, Microsoft Entra ID (Azure … required. Working collaboratively with colleagues to maintain consistent office and client support coverage. What we’re looking for Experience in a second-line IT support role. A good understanding of Microsoft cloud technologies, particularly Microsoft 365, Microsoft Entra ID (Azure AD) and Microsoft Intune. ...

our cloud infrastructure. Reporting directly to the IT & InfoSec Manager and working alongside a Senior Engineer, you will manage 1st, 2nd and some 3rd line support issues, deliver end-user software training, work within larger projects and enforce robust security controls … across our Microsoft 365 and Azure environments. Requirements Key Responsibilities Helpdesk Operations: Triage, manage, and resolve daily 1st 2nd and some 3rd line support tickets, escalating high-level infrastructure or complex security incidents to senior staff. M365 & Azure Security Administration: Manage user lifecycles, Conditional Access ...

Job Description: Providing professional Helpdesk for Prestigious Legal firms in the central London area. Potential to be involved in many projects including rollouts, infrastructure upgrades, deployments and Server Migrations. Skills required : Exceptional customer facing service ...