Richmond Upon Thames, England, United Kingdom Hybrid / WFH Options
Mackenzie Jones
IT Support Engineer - 3rdLine - 2nd Line Support. Permanent. T6/MN/1247884. £36k + Benefits Package. 📍 Location: Onsite - Hampton Court, Greater London. 📍 Onsite Working: Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Must have Education Sector experience. *Must be Eligible to … work in the UK. Leading School is seeking to secure a 3rdLine - 2nd Line IT Support Engineer - the role is supported by an MSP. The role will support 100+ staff members & 100 students. Technical Skills Required: 3rdLine - 2nd Line IT Support Engineer - 3 to … home. Benefits Package: 25 days holiday + 8 Bank Holidays/Free Lunches/Free Car Parking/Pension/Training & Career Progression Opportunities/Yearly Salary Review. Keywords: 3rdLine IT Support Engineer, 2nd Line IT Support Engineer, IT Support, 2nd Line IT Engineer, 2nd LineMore ❯
Hampton Court, Greater London, United Kingdom Hybrid / WFH Options
Mackenzie Jones IT
IT Support Engineer - 3rdLine - 2nd Line Support - Circa £36k + Benefits Package. Onsite. Hampton Court, Greater London. Permanent. Onsite - Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Must have Education Sector experience. *Must be Eligible to work in the UK. Leading School … is seeking to secure a 3rdLine - 2nd Line IT Support Engineer - the role is supported by an MSP. The role will support 100+ staff members & 100 students. Technical Skills Required: 3rdLine - 2nd Line IT Support Engineer - 3 to 4 years’ experience. Microsoft 365 Admin … home. Benefits Package: 25 days holiday + 8 Bank Holidays/Free Lunches/Free Car Parking/Pension/Training & Career Progression Opportunities/Yearly Salary Review. Keywords: 3rdLine IT Support Engineer, 2nd Line IT Support Engineer, IT Support, 2nd Line IT Engineer, 2nd LineMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Oscar Technology
Job Title: 3rdLine Support Engineer (MSP) Location: Central London (On-site, Monday-Friday) Salary: £35,000 - £40,000 per annum Job Type: Full-time, Permanent About the Role: We're seeking an experienced and highly capable 3rdLine Support Engineer to join a fast-paced Managed Service Provider (MSP … who thrives in a client-facing environment and enjoys working across diverse systems, networks, and applications. You'll serve as the technical escalation point for 1st and 2nd line teams, taking ownership of advanced troubleshooting, infrastructure management, and project delivery across a variety of SME and enterprise clients. Key Responsibilities: Act as the senior technical escalation point for … and deliver best-in-class support. Document all configurations, changes, and solutions in the ticketing system and internal knowledge base. Required Skills & Experience: Proven experience in a 2nd/3rdline support role within an MSP or multi-client environment . Strong technical expertise in: Windows Server 2016-2022 Microsoft 365 administration Active Directory , Group Policy, DNS More ❯
London, England, United Kingdom Hybrid / WFH Options
Interaction Recruitment
rd line Technical Support & Project Engineer Contract: Full-time, Permanent Location: Hitchin (Hybrid) Salary: Up to GBP46,(Apply online only) (Dependent on experience) Working hours:, Monday to Friday office hours (Excluding Public Holidays) Benefits: 25 holidays + BHs + Pension + Provate health care. About the role We are looking for an experienced and motivated individual … security concepts, Cyber essentials framework, compliance and governance. Ability to provide technical advice, in an easy-to-understand manner, to various-sized organisations. Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. Add and maintain accurate technical documentation. Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications Microsoft Certifications. Exposure to ITIL or More ❯
London, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
Job Description 3rdLine Support Engineer - IT Support. Permanent. T6/MN/1239372. £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite - North Nottinghamshire. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rdLine IT Support Engineer. The role will suite a 3rdLine IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rdLine IT Support role. Role: Provide 3rdLine IT Support for an end user base of … x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a 3rdLine IT Support team of - x6 3rdLine IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rdLine Remote Desktop Support - with some onsite IT Support for x400 More ❯
3rdLine Support Engineer, Systems Engineer, London, COR7271 A Microsoft focussed Systems Engineer, is urgently required to join a global organisation in their central London-based office. Joining a small highly skilled team of Service Desk Engineers, the 3rdLine Support Engineer will take ownership of … and AWS) cloud environment! This is a technically challenging role and would suit a Systems Engineer who enjoys working within a fast paced and diverse environment. The 3rdLine support Engineer will cover both BAU support and take a leading role on project work, working with the latest Microsoft technologies.This global organisation, which … offers an incredible opportunity to gain skills from an unrivalled technical environment. Benefits Generous bonus scheme, up to 20% Excellent opportunities for career advancement What’s required of the 3rdLine Support Engineer? Demonstrable 3rdline Windows server support experience Virtualisation through VMWare/Hyper-V Previous experience supporting Office 365 Networking More ❯
opportunity, feel free to reach out and apply today! Responsibilities: Supporting Microsoft environments across Windows Server, AD, RDS, Exchange & Hyper-V Handling a wide range of support queries (1st-3rdline) via phone, email, and ticketing Troubleshooting complex network issues (Firewalls, DNS, VPNs, VLANs, etc.) Maintaining backup and disaster recovery solutions Working on customer projects and systems More ❯
London, England, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
3rdLine Support Engineer - UK An exciting opportunity for an experienced 3rdLine Support Engineer to join a global company who are looking to bring their support function in-house. This is an opportunity to grow and lead a team and mentor junior IT support staff who will be supporting … users based across global offices. Candidates will need to be based in the UK and the role is fully remote. In order to be considered for this 3rdLine Support Engineer role most of the following experience is required: Proven 3rdLine support experience Extensive experience with Office 365, Azure and the More ❯
London, England, United Kingdom Hybrid / WFH Options
Investigo Limited
3rdLine IT Support Engineer Permanent Salary: £50,000 - £55,000 Location: Essex - Hybrid working 3 days on site - 2 days remote (some flexibility in this) Full UK driving licence - This role would require travel to different sites across the UK As the 3rdLine IT Support Engineer, you will … be joining an established team, where you will be working closely with the Head of IT and IT Network & Infrastructure Engineer, to ensure that IT and telecommunications services are provided seamlessly on a day-to-day basis. You will be responsible for: Implementation, maintenance, and support of our existing IT devices, infrastructure and networks; and input into technological … innovations. IT infrastructure and network availability. Delivering IT and Information Security projects. Providing escalation support to the IT Service Desk and providing technical mentoring of 1st and 2nd line team members. Maintaining server, network, and storage solutions, including all relevant documentation. Act as technical lead for projects that you are assigned to. Highlighting potential network performance issues in More ❯
IT Infrastructure Engineer 2 nd and 3 rd Line with Japanese Our Client an global company are looking to recruit an IT Support Engineer with 2 nd and 3 rd Line experience. You must be able speak in both English and Japanese. IT infrastructure system support and maintenance. Liaison with end user … using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. Key Responsibilities: IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for … to end users during system deployment/migration(User manual, user training) Global User Support Act as 2 nd/3 rd line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills/Knowledge: Technical Proven working experience in IT Service management More ❯
Arial;font-size:10pt;font-weight:normal;font-style:normal}.csC8F6D76{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;} Senior 3rdLine and Project Engineer - MSP - London - up to £55,000 DOE We are looking for a Senior 3rdLine and Project Engineer to join our small multi-functional & highly skilled MSP team in London Bridge, dealing with our varied client base. You will be diagnosing and troubleshooting 3rdLine Server and Network issues as well as taking responsibility for projects from start to finish for our London based clients.Many of the thirdline issues will … approaching SLA thresholds. This is not a management role, but we do need someone who is comfortable with mentoring and leading junior members of the ServiceDesk. Key Responsibilities: Provide 3rdline support for complex technical issues, ensuring timely resolution and minimal disruption to clients. Along with our Project Manager have the ability to technically lead, implement and More ❯
South West London, London, England, United Kingdom
Nigel Frank International
Job Title: 3rdLine Support Engineer Location: South West London (On-site in Wimbledon) Salary: Up to £45,000 DOE About the Role/Company This is an exciting opportunity to join a growing IT Support company based in South West London. They are seeking a highly skilled and experienced 3rdLine Support Engineer to join their dynamic … team. The company supports a diverse portfolio of clients across both the public and private sectors, with a strong reputation for delivering reliable and responsive IT services. As a 3rdLineEngineer, you'll be the go-to expert for complex technical issues and escalations, working with the latest Microsoft Cloud technologies. You'll also More ❯
Our client, a global leader in their area, requires a ThirdLine Infrastructure Engineer to join the team in the Central London office. The Infrastructure Engineer will design and maintain IT systems and infrastructure. The role will have responsibility for the delivery of secure and highly available computing platforms, servers, and networks. You will … to develop, maintain, and support the company infrastructure, keeping up with business needs while minimizing the impacts of change and the risk of downtime to the business. As a 3rdlineEngineer, you will have an active role in the helpdesk function within the IT Services team and be a point of escalation for problems … Infrastructure Engineer will be capable of working under their own initiative and setting their own workload targets. The day-to-day work will be split between providing 3rdline support on the helpdesk and infrastructure projects. Requirements: Competent with Microsoft infrastructure (Active Directory, Azure, Office 365, Hyper-V, and SCVMM) – accreditations are a bonus. Advanced More ❯
3rdLine Support Engineer To £50,000 | Newport | Enterprise Microsoft Consulting Partner | Rapidly growing organization - 50% revenue growth last year | Enviable Company Culture “Without a doubt, the people within this organisation are the best thing about working here. Everyone is friendly, down to earth and happy to help which makes for a dynamic and caring … been set to assist more clients with their transformation journeys. The consultancy offers high-level support to help them deliver their projects. We are looking for a pioneering & dynamic 3rdLineEngineer that is looking for professional advancement in a forever growing organization. About you... To be successful in this role you will need to … will be joining a team of dedicated and hardworking individuals who care deeply about what they do, but also care deeply about a work-life balance. As an experienced 3rdLineEngineer, there will also be an expectation to: • Be a key technical contact for customers • Provide training and support to junior members of staff More ❯
Are you a highly skilled IT professional with a passion for maintaining and improving critical infrastructure? We are looking for a talented and experienced 3rdLine Infrastructure Engineer to join a dynamic dynamic team. This role offers the opportunity to work on cutting-edge technologies, solve complex challenges, and be at the leading edge of … manage virtualized environments using VMWare. Support and optimize email security and archiving solutions, particularly Mimecast. Administer and maintain Nutanix hyper-converged infrastructure platforms. Collaborate with 1st and 2nd line teams to ensure a smooth escalation process and knowledge sharing. Participate in infrastructure projects, including upgrades, migrations, and new implementations. Contribute to the development and maintenance of technical documentation More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Spiral Solutions Recruitment Limited
Are you a highly skilled IT professional with a passion for maintaining and improving critical infrastructure? We are looking for a talented and experienced 3rdLine Infrastructure Engineer to join a dynamic dynamic team. This role offers the opportunity to work on cutting-edge technologies, solve complex challenges, and be at the leading edge of … manage virtualized environments using VMWare. Support and optimize email security and archiving solutions, particularly Mimecast. Administer and maintain Nutanix hyper-converged infrastructure platforms. Collaborate with 1st and 2nd line teams to ensure a smooth escalation process and knowledge sharing. Participate in infrastructure projects, including upgrades, migrations, and new implementations. Contribute to the development and maintenance of technical documentation More ❯
approach, providing our customers with tools for growth through our range of services covering connectivity, network and cybersecurity, voice, IT support and data storage and backup. Job Overview The 3rdlineengineer will lead the creation of strategies and plans that define how technology should be utilised to enable an organization’s overall business strategy. … strategy and management to develop innovative approaches that deliver value for the organisation. The ideal candidate should have at least 3-4 years’ experience working within a 2nd/3rdline support role, be customer service focused, naturally strives to be and do better, wants to progress their IT Career to the next level and has knowledge … and ensure that those systems function together in the most automated way Responsible for ensuring all internal and external devices are monitored and patched to the latest versions Provide 3rdLine technical support to the engineering team as required to support the Incident management processes Ensure that technical documentation is kept up to date and relevant for More ❯
3rdLineEngineer Salary: To £65,000 Hybrid - 3 days per week in office. "Without a doubt, the people within this organization are the best thing about working here. Everyone is friendly, down to earth, and happy to help which makes for a dynamic and caring work environment. I don't dread going into the … have fully submerged themselves within the Cloud, giving you exposure to a wide range of cutting-edge technologies. The role Our partner has an exciting opportunity for a skilled 3rdLine Support Engineer to join their London team. In this role, you will be actively involved in on-premises activities for a prominent financial industry … client. The position requires the candidate to be on-site three days a week, commuting to London, where they will provide expert 3rdline support for project-related tasks. Additionally, the candidate will support other clients on non-site visit days. We are seeking an individual with strong technical skills encompassing the design, build, and support of More ❯
London, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
Job Title: 3rdLine Support Engineer | M365, PowerShell, Exchange Online Location: Hybrid (2-3 days a week in Aldford, near Chester) Salary: £40,000 - £45,000 About the Role Our client is offering an exciting opportunity to join their newly established Core IT Team. They have 1,500 employees in the group, with approximately More ❯
Kingston Upon Thames, Surrey, England, United Kingdom
BOSS Professional Services LTD
Azure 3rdLine Support Engineer: Our client is a market leading SaaS provider who due to sustained growth are seeking an Azure 3rdLine Support Engineer to join their team of technical specialists. Your main duties include: 3rdline Support Engineer acts as the escalation … issues. Maintaining a high degree of customer service. Act as an escalation point of contact for third party suppliers Providing out of hours support on a rota basis. Azure 3rdLine Support Engineer skills required: Infrastructure Management: Cloud and on-premises environments. Azure App Service: Deployment, management, troubleshooting. Azure Blob Storage: Data management, secure access. … Identity management, hybrid integration. Azure Entra: Identity governance, access policies. Security & Compliance: Identity protection, data encryption. Enterprise Integration: Hybrid cloud and on-prem systems. Desirable As an experienced Azure 3rdLine Support Engineer you will: Be a reliable self-starter who is service driven that enjoys getting the job done. Be a good troubleshooter in More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
MillsHill Recruitment Limited
3rdLine Technical Support Engineer, Azure, Office 365, O365, Windows, Virtualisation FULLY REMOTE JOB OPPORTUNITY Only office duties is once per quarter for get together with the team. This would mean travelling to my clients offices in Central London; that travel is paid for. This is an opportunity to support my clients enterprise level customers. … Supporting business critical cloud & on premise IT Infrastructure issues. The majority of the support is 'stinkers', i.e. deep 3rdline/4th line issues that customers cannot solve. So, its NOT password reset level support. You will need DEEP AZURE SKILLS, just AAD/Entra level will NOT BE DEEP ENOUGH. Deeper level skills should … Amazing opportunity to work in a very highly skilled team. You will also be pushed to gain advanced Azure certifications My client is an IT services/MSP company. 3rdLine Technical Support Engineer, Azure, Office 365, O365, Windows, Virtualisation 3rdLine Technical Support Engineer, Azure, Office 365, O365, Windows More ❯
or third position in your career. It sits between the Infrastructure and Support teams. You will join the support team as an escalation point for 1st and 2nd line engineers. You will be solving complex issues, collaborating closely with the Infrastructure team, and managing your own projects. Candidates should have experience in a similar IT role within a More ❯
sit between the Infrastructure team and the Support team. While you’ll be coming into the support team, you'll be the escalation point for 1st and 2nd line engineers. You'll likely be solving complex issues, working closely with the Infrastructure team, and scoping out your own projects. You’re going to need to have experience in More ❯
sit between the Infrastructure team and the Support team. While you’ll be coming into the support team, you'll be the escalation point for 1st and 2nd line engineers. You'll likely be solving complex issues, working closely with the Infrastructure team, and scoping out your own projects. You’re going to need to have experience in More ❯
Job Description Want to make a step into the Hedge Fund world? No previous financial experience required. This is a technology role, not a finance position. If you’re looking to get into a Hedge Fund, this is your chance. More ❯