7 of 7 3rd Line Support Jobs in London

3rd Line IT Support Desk Engineer Permanent Central London Office Based £45k - £50k + Training + Benfits My client is a award winning MSP based in Central London who are recruiting a 3rd Line IT Support Desk Engineer to join its Highly Accredited UK Help Desk operations.Overall, the Help Desk … consists of 30 Engineers, of which 9 are based in the Philippines.As a 3rd Line IT Support Desk Engineer, you will be reporting to the Service Desk Manager and work alongside other 3rd Line Senior Engineer and the Escalations Team Leader to ensure Critical (P1) and Priority (P2) service tickets are resolved … for our clients. 3rd Line IT Support Desk Engineer Responsibilities: Troubleshoot a range of technical support tickets logged by clients on the following technologies: Microsoft 365 Azure VMware & Hyper V Administration and Troubleshooting of Windows Server 2016, 2019 Network troubleshooting that 2nd Line Engineers cannot resolve Supporting Firewalls and Switches related More ❯

3rd Line IT Support Desk Engineer Permanent Central London Office Based £45k - £50k + Training + Benfits My client is a award winning MSP based in Central London who are recruiting a 3rd Line IT Support Desk Engineer to join its Highly Accredited UK Help Desk operations. Overall, the Help … Desk consists of 30 Engineers, of which 9 are based in the Philippines. As a 3rd Line IT Support Desk Engineer, you will be reporting to the Service Desk Manager and work alongside other 3rd Line Senior Engineer and the Escalations Team Leader to ensure Critical (P1) and Priority (P2) service tickets … are resolved for our clients. 3rd Line IT Support Desk Engineer Responsibilities: Troubleshoot a range of technical support tickets logged by clients on the following technologies: Microsoft 365 Azure VMware & Hyper V Administration and Troubleshooting of Windows Server 2016, 2019 Network troubleshooting that 2nd Line Engineers cannot resolve Supporting Firewalls and More ❯

Senior 3rd Line IT Support Engineer – London (EC) – £50,000 - Hybrid Working I’m supporting a fast-growing Managed Service Provider in the creative sector as they look to hire an experienced Solutions Engineer to join their team. This is a senior, hands-on role focused on complex infrastructure, 3rd-line support … Azure), and work closely with clients to design and implement robust IT solutions. You’ll also mentor junior engineers and ensure best practice across the team. Key Responsibilities Lead 3rd-line support across servers, networking, virtualisation, cloud and security Deliver end-to-end projects: server migrations, Azure deployments, network upgrades Act as a technical point … + additional remote days 22 days holiday + BH (rising to 25) Regular company socials, awards and referral bonuses Ongoing training & development If you’re an experienced Senior/3rd-Line/Solutions/Infrastructure Engineer looking for your next step, get in touch for more details. The client is looking to fill this opportunity immediately, so More ❯

Senior 3rd Line IT Support Engineer – London (EC) – £50,000 - Hybrid Working I’m supporting a fast-growing Managed Service Provider in the creative sector as they look to hire an experienced Solutions Engineer to join their team. This is a senior, hands-on role focused on complex infrastructure, 3rd-line support … Azure), and work closely with clients to design and implement robust IT solutions. You’ll also mentor junior engineers and ensure best practice across the team. Key Responsibilities Lead 3rd-line support across servers, networking, virtualisation, cloud and security Deliver end-to-end projects: server migrations, Azure deployments, network upgrades Act as a technical point … + additional remote days 22 days holiday + BH (rising to 25) Regular company socials, awards and referral bonuses Ongoing training & development If you’re an experienced Senior/3rd-Line/Solutions/Infrastructure Engineer looking for your next step, get in touch for more details. The client is looking to fill this opportunity immediately, so More ❯

2nd/3rd Line IT Support Engineer– London –£43,000 - Hybrid Working! I’m working with a leading Managed Service Provider in the creative industry who are looking to add a Senior 2nd Line Engineer to their team. This is a great next step for someone with around 3+ years’ experience in IT … infrastructure, ideally within an MSP environment. The Role You’ll deliver advanced 2nd/3rd-line support, act as an escalation point for junior engineers, and get involved in a range of client projects including upgrades, migrations, and virtualisation work. Key Responsibilities Provide 3rd-line troubleshooting across servers, networking, and virtualisation Configure … Mon–Fri WFH Fridays + additional remote days 22 days holiday + BH (rising to 25) Company socials, awards & referral bonuses Professional development & training opportunities If you're a 3rd-line or strong 2nd-line engineer ready to step up in a dynamic MSP, get in touch for more details. The client is looking to More ❯

2nd/3rd Line IT Support Engineer– London –£43,000 - Hybrid Working! I’m working with a leading Managed Service Provider in the creative industry who are looking to add a Senior 2nd Line Engineer to their team. This is a great next step for someone with around 3+ years’ experience in IT … infrastructure, ideally within an MSP environment. The Role You’ll deliver advanced 2nd/3rd-line support, act as an escalation point for junior engineers, and get involved in a range of client projects including upgrades, migrations, and virtualisation work. Key Responsibilities Provide 3rd-line troubleshooting across servers, networking, and virtualisation Configure … Mon–Fri WFH Fridays + additional remote days 22 days holiday + BH (rising to 25) Company socials, awards & referral bonuses Professional development & training opportunities If you're a 3rd-line or strong 2nd-line engineer ready to step up in a dynamic MSP, get in touch for more details. The client is looking to More ❯

Role: 3rd Line Citrix Support Location: London/Croydon with occasional travel to Farnborough Duration: 3 Months with potential to extend Day rate: £425 Umbrella Only Minimum of 5 years UK residency required Role Description: Accountable for the day-to-day support and running of client's Citrix estate Responsibilities: Maintain and support Citrix infrastructures, (CVAD 2402 LTSR and CVAD 2507 LTSR) Provide 3rd level support to Windows 10/11 and Windows 2016/19 and Windows 2022/25 platforms Experience of maintaining and implementing Hyper-V and SCVMM Maintain and support Citrix Netscaler hardware appliances Maintain and support Citrix Storefront Maintain … Engine o Windows 10/11 and Server 2016 - Current Familiar with virtualisation platforms (Hyper-V) Practical experience of medium size (and larger) client server environments Ability to troubleshoot 3rd line support issues Experience of backup and change management processes Familiar with a working knowledge of MS Office, O365 and Visio Experience of and applies More ❯