12 of 12 3rd Line Support Jobs in London

IT Manager - 3rd Line Support. £50K + Benefits Package. Permanent. Clapham, London. Onsite - Monday to Friday - Term Time/Flexibility to work from home during school holidays. T6/MN/(phone number removed). * Education Sector experience preferred* *Must be Eligible to work in the UK … The IT Manager must have hands-on 2nd/3rd Line Support experience & ideally Education Sector experience. Additional IT Support is provided by an external MSP which provide 3rd Line Support. Role will support 240 staff & 800 students. … Will consider a Senior IT Engineer with Education Sector experience* Skills Experience Required: IT Manager/or/Senior IT Engineer - 3rd Line IT Engineer - Education Sector experience. 2nd Line/3rd Line IT Support experience - hands-on. MS More ❯

3rd Line Support Engineer – West London – Westfield (4x a week onsite) - £45k 3rd Line Support Engineer is required to join a renowned multi-site entertainment client, providing high-level IT support across the company and ensuring the prompt … resolution of operational IT issues within the UKI business. The 3rd Line Support Engineer will collaborate with external IT support teams, ensuring they are well-informed about new technology implementations and how to effectively support them. They will also be responsible … escalation point for internal users when external helpdesk providers are unable to resolve issues. The successful candidate will have experience as a 2nd/3rd Line Support Engineer and be looking to take the next step in their career. They will possess a solid background More ❯

3rd Line Support Engineer – West London – Westfield (4x a week onsite) - £45k 3rd Line Support Engineer is required to join a renowned multi-site entertainment client, providing high-level IT support across the company and ensuring the prompt … resolution of operational IT issues within the UKI business. The 3rd Line Support Engineer will collaborate with external IT support teams, ensuring they are well-informed about new technology implementations and how to effectively support them. They will also be responsible … escalation point for internal users when external helpdesk providers are unable to resolve issues. The successful candidate will have experience as a 2nd/3rd Line Support Engineer and be looking to take the next step in their career. They will possess a solid background More ❯

IT Manager - 3rd Line Support. £50K + Benefits Package. Permanent. Clapham, London. Onsite - Monday to Friday - Term Time/Flexibility to work from home during school holidays. T6/MN/(phone number removed). Education Sector experience preferred Must be Eligible to work in the UK … The IT Manager must have hands-on 2nd/3rd Line Support experience & ideally Education Sector experience. Additional IT Support is provided by an external MSP which provide 3rd Line Support. Role will support 240 staff & 800 students. … Will consider a Senior IT Engineer with Education Sector experience Skills Experience Required: IT Manager/or/Senior IT Engineer - 3rd Line IT Engineer - Education Sector experience. 2nd Line/3rd Line IT Support experience - hands-on. MS More ❯

Cloud Support Engineer - 3rd Line 5 days onsite - Police Security Clearance checks required We are seeking an experienced Cloud Support Engineer - 3rd Line for a prestigious organisation in Kingston upon Thames. This role offers an exciting opportunity to manage and … operational efficiency. Provide advanced technical support, ensuring timely resolution of complex incidents and driving continuous improvement. Key Responsibilities Act as a third-line support engineer for escalated issues, resolving complex technical problems. Investigate and resolve issues related to application functionality, data discrepancies, and cloud … teams to ensure smooth issue resolution. Document processes, fixes, and tools for internal use and knowledge sharing. Essential skills : Proven experience in a third-line support or similar role, managing and troubleshooting cloud-hosted solutions. Strong knowledge of Microsoft Azure , including monitoring tools, resource management, and More ❯

Senior Azure 3rd Line Support Engineer - Azure - Inside IR35 - London (Onsite 4 days a week) Opportunity Join a leading solution provider in London, working onsite for one of their biggest clients. We require a Senior Azure Support Engineer to assist with all 3rd Line escalations and project work. You will be responsible for the maintenance and support of the company's Azure infrastructure. Responsibilities: Assist with the maintenance and support of the Azure platform. Support a large application migration program into various power platforms. … Ensure access to applications within the cloud platform. Requirements: Azure certifications (preferred). Experience in support and project work. You will be required onsite 3-4 days a week, initially 5 days a week to build internal relationships and familiarize yourself with the environment. The position is initially More ❯

Role Description This is a full-time hybrid role for an Information Security Manager with 2nd and 3rd Line IT support experience. The role involves day-to-day tasks associated with planning, implementing, and maintaining an Information Security Management System (ISMS), including managing cybersecurity risks … implementing network security measures, and ensuring compliance with industry standards. The Information Security Manager will also provide IT support … to the company and will be based in the London office, with flexibility for some remote work. Your past experience must include 2nd and 3rd line infrastructure support where you are able to advise and direct the technical team. Qualifications Experience in Information Security Management More ❯

Purpose The primary objective of the Helpdesk is to provide ongoing support and assistance to customers for any product related issues. The 3rd line Support Engineer is an important part of the Helpdesk team, providing customer software support for DEMS related … a passion for emerging technologies and the drive to ensure the Helpdesk achieves its primary objective. Your Responsibilities and Tasks DEMS/Software Support Act as the escalation point of contact for all reported issues or queries (via telephone or email) relating to DEMS. Receiving, logging, and tracking … degree of customer service, ensuring calls are logged, issues updated and calls closed or escalated as required, in a timely fashion and in line with service level agreements. Provide training and rollout support on DEMS internally and externally as required. Arranging for additional technical support More ❯

Purpose The primary objective of the Helpdesk is to provide ongoing support and assistance to customers for any product related issues. The 3rd line Support Engineer is an important part of the Helpdesk team, providing customer software support for DEMS related … a passion for emerging technologies and the drive to ensure the Helpdesk achieves its primary objective. Your Responsibilities and Tasks DEMS/Software Support Act as the escalation point of contact for all reported issues or queries (via telephone or email) relating to DEMS. Receiving, logging, and tracking … degree of customer service, ensuring calls are logged, issues updated and calls closed or escalated as required, in a timely fashion and in line with service level agreements. Provide training and rollout support on DEMS internally and externally as required. Arranging for additional technical support More ❯

Job Description Application Support Analyst Reporting to the IT Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will … in conjunction with the SSC and 3 rd party suppliers as appropriate. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd line support for the … SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide More ❯

Microsoft 365, Azure, Windows Server, Hyper-V, Intune, iSCSI or SANs 3rd Line IT Support & Project Engineer At the heart of my client’s technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast … paced, customer-driven Managed Service Provider (MSP) environment. This is more than just a support role; it’s a position where deep technical expertise meets proactive leadership, where solving complex problems is part of everyday life, and where no two days are ever the same. From the moment … supported them, but because you've helped design and build them. You’re the final point of escalation for the 1st and 2nd line teams, the go-to expert when the difficult problems arise. Your colleagues rely on your insights, your experience, and your calm, methodical approach when More ❯

Microsoft 365, Azure, Windows Server, Hyper-V, Intune, iSCSI or SANs 3rd Line IT Support & Project Engineer At the heart of my client’s technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast … paced, customer-driven Managed Service Provider (MSP) environment. This is more than just a support role; it’s a position where deep technical expertise meets proactive leadership, where solving complex problems is part of everyday life, and where no two days are ever the same. From the moment … supported them, but because you've helped design and build them. You’re the final point of escalation for the 1st and 2nd line teams, the go-to expert when the difficult problems arise. Your colleagues rely on your insights, your experience, and your calm, methodical approach when More ❯