3rd Line Customer Support Analyst
- Hiring Organisation
- Iris Recruitment
- Location
- London, United Kingdom
- Employment Type
- Permanent
IRIS is looking for an experienced 3rd Line Customer Support Analyst to join our Financials customer support team and help our customers resolve complex technical challenges. Youll play a key role in handling escalated issues, performing in depth technical investigations … working closely with our Product and Development teams to deliver the right outcomes. What youll be doing Handling complex, technical customer support queries Acting as an escalation point for 2nd Line Support Writing and executing advanced SQL scripts Collaborating with internal teams to resolve ...